Rooms Make yourself at home in one of the 14 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Business}, Other Amenities Featured amenities include express check-out and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Property Location Beach Balance 5th by BFH is centrally located in Playa del Carmen, a 3-minute walk from Playa del Carmen Main Beach and 7 minutes by foot from Playa del Carmen Maritime Terminal. This hotel is 0.7 mi (1.2 km) from Mamitas Beach and 1.4 mi (2.2 km) from Quinta Avenida. Dining A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM. Mandatory Charges You'll be asked to pay the following charges at the property: Breakage deposit: USD 55 per stay We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: USD 2500 per vehicle (roundtrip, maximum occupancy 4) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 7:00 AM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: PayPal Onsite parties or group events are strictly prohibited Long-term renters welcome Safety features at this property include a fire extinguisher and a first aid kit This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from noon - 4:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators No alcohol served onsite Events/parties not allowed Essential workers only - NO Property is cleaned with disinfectant Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Food service has been amended for enhanced safety Professional property host/manager