
About Grand Hyatt Playa Del Carmen Resort, Playa del Carmen
Grand Hyatt Playa Del Carmen Resort photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Infinity pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Concierge service
- Entertainment staff
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Things to do
- Eco tourism
- Bicycle rental
- Board games/puzzles
- Game room
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Beauty salon
- Table tennis
- Water sport facilities (on site)
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Massage
- Sauna
General
- Family rooms
- Garden view
- Inner courtyard view
- Privacy curtain
- Storage available
- Sea view
- Seating area
- Soundproof rooms
- Telephone
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Adapter
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Playground
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The staff is very friendly. (in 85 reviews)
- Great food! (in 30 reviews)
- The room was comfortable and well equipped (in 48 reviews)
Cons -
- The room service food is disappointing. (in 10 reviews)
- Loud music from beach club. (in 3 reviews)
- I could clearly hear what was happening in the room next door. (in 5 reviews)
Grand Hyatt Playa Del Carmen Resort room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Grand Hyatt Playa Del Carmen Resort compare to other 5-star hotels in Playa del Carmen?
On average, Grand Hyatt Playa Del Carmen Resort is less than the Playa del Carmen average rate for 5-star hotels. The nightly rate at Grand Hyatt Playa Del Carmen Resort is typically C$ 278, whereas the nightly rate in Playa del Carmen is C$ 468 more.
How far is Grand Hyatt Playa Del Carmen Resort from Cozumel?
The drive from Cozumel to Grand Hyatt Playa Del Carmen Resort will take you about 35min depending on traffic, with a distance of 19.1 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Grand Hyatt Playa Del Carmen Resort from Cozumel?
With parking available at Grand Hyatt Playa Del Carmen Resort, you could always rent a car for as low as C$ 8/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. A very popular option for travellers staying at Grand Hyatt Playa Del Carmen Resort would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Is Grand Hyatt Playa Del Carmen Resort pet-friendly?
Pets are allowed at Grand Hyatt Playa Del Carmen Resort.
Are there food options at Grand Hyatt Playa Del Carmen Resort?
Grand Hyatt Playa Del Carmen Resort does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Grand Hyatt Playa Del Carmen Resort at +52 984 875 1234. One of the easiest dining options for Playa del Carmen guests staying in Grand Hyatt Playa Del Carmen Resort is to get room service, which is available to all hotel guests.
Does Grand Hyatt Playa Del Carmen Resort have a pool?
Grand Hyatt Playa Del Carmen Resort does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Grand Hyatt Playa Del Carmen Resort to Playa del Carmen city centre?
When staying at Grand Hyatt Playa Del Carmen Resort you are only 1.2 km from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Parque Xplor, along with all the shops and restaurants.
What is the phone number for Grand Hyatt Playa Del Carmen Resort?
For assistance from an employee at Grand Hyatt Playa Del Carmen Resort please call +52 984 875 1234.
Does Grand Hyatt Playa Del Carmen Resort have Wi-Fi available?
Yes, Grand Hyatt Playa Del Carmen Resort has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Grand Hyatt Playa Del Carmen Resort?
Grand Hyatt Playa Del Carmen Resort does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Grand Hyatt Playa Del Carmen Resort?
12:00 PM is the check-out time at Grand Hyatt Playa Del Carmen Resort. Late check-out may be available at the hotel's discretion.
How much is a room at Grand Hyatt Playa Del Carmen Resort?
C$ 432/night is a good average price right now, and some users have even reported deals that start from only C$ 216/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Grand Hyatt Playa Del Carmen Resort?
Yes, laundry services are accessible for guests staying at Grand Hyatt Playa Del Carmen Resort, Playa del Carmen. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9,029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
Places of interest near Grand Hyatt Playa Del Carmen Resort
Attractions in Playa del Carmen, Mexico curated by momondo
Grand Hyatt Playa Del Carmen Resort location: 1a Avenida Esquina Calle 26, 77710 Playa del Carmen, Quintana Roo
Top landmarks
momondo’s favourite Playa del Carmen hotels
Nearby accommodation in Playa del Carmen
Playacar
See more