
About Iberostar Tucan, Playa del Carmen
Iberostar Tucan photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tennis
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Things to do
- Gift shop
- Eco tourism
- Archery
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Pool table
- Water sport facilities (on site)
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
General
- Family rooms
- Sea view
- Seating area
- Garden view
- Sofa
- Telephone
- Pool view
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Outdoor pool
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Elevator
- No smoking
- Upper floors accessible by stairs
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- TV
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Laundry
- Iron and ironing board
Workspace
- Desk
Reviews
Pros +
- Reserved queen /king and assigned 2 doubles. (in 1 review)
- The evening restaurants were good. (in 1 review)
- Beach and pool were awesome. (in 7 reviews)
Cons -
- No hot water for my shower. (in 1 review)
- No proper policing of use of sunbeds at pool or beach. (in 3 reviews)
- The fridge in our room does not work. (in 4 reviews)
Iberostar Tucan room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Iberostar Tucan compare to other 5-star hotels in Playa del Carmen?
Iberostar Tucan is C$ 394 cheaper than the average 5-star hotel in Playa del Carmen. You can usually find a nightly rate of C$ 349 when staying at Iberostar Tucan.
How far is Iberostar Tucan from Cozumel?
Iberostar Tucan is 19.6 km away from Cozumel. You can typically expect your drive time from Iberostar Tucan to Cozumel to be 36min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Iberostar Tucan from Cozumel?
Iberostar Tucan has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cozumel to the hotel, but also around Playa del Carmen during your stay may be renting a car. Car rentals in Playa del Carmen are on average C$ 7/day. If you’re looking for a simple travel option from Cozumel to Iberostar Tucan, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Iberostar Tucan?
Yes, Iberostar Tucan does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Playa del Carmen for those looking for something different. If you are staying at Iberostar Tucan, you are more than welcome to order food through the hotel’s room service menu.
Does Iberostar Tucan have a pool?
Iberostar Tucan does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Iberostar Tucan to Playa del Carmen city centre?
When staying at Iberostar Tucan you are only 2.9 km from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Parque Xplor, along with all the shops and restaurants.
What is the phone number for Iberostar Tucan?
If you have questions or concerns about your stay at Iberostar Tucan, call +52 984 877 2000 to speak with a front desk representative.
Does Iberostar Tucan have Wi-Fi available?
Yes, Iberostar Tucan has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Iberostar Tucan?
Yes. If you are looking for a hotel with a fitness centre on-site, Iberostar Tucan is a great place to stay.
What time is check-out for Iberostar Tucan?
The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Iberostar Tucan?
The average price for a night at Iberostar Tucan found recently is C$ 414 and can go as low as C$ 332/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9,029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
Places of interest near Iberostar Tucan
Attractions in Playa del Carmen, Mexico curated by momondo
Iberostar Tucan location: Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, Quintana Roo
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