Occidental at Xcaret Destination
5-star Hotel with Private beach
Carretera Federal 307, Km 282, 77710 Playa del Carmen, Quintana Roo
+52 984 871 5400based on 1,920 reviews
per night
About Occidental at Xcaret Destination, Playa del Carmen
Occidental at Xcaret Destination photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Darts
- Scuba diving
- Archery
- Snorkeling
- Bingo
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Night club
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Saltwater pool
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled Access
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Slippers
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Complimentary breakfast
- Playground
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Desk
Reviews
Pros +
- All the buffets and restaurants were good. (in 4 reviews)
- the hotel is great. (in 18 reviews)
- "We had monkeys come to our balcony every morning around 8-9am, was magical." (in 2 reviews)
Cons -
- Noisy early morning hours (in 1 review)
- It’s very much a jungle paradise. (in 7 reviews)
- Not everyone could enter the hotel! (in 13 reviews)
Occidental at Xcaret Destination room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 11:00 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Occidental at Xcaret Destination compare to other 5-star hotels in Playa del Carmen?
In Playa del Carmen, 5-star hotels have average nightly rates of C$ 746. Occidental at Xcaret Destination is C$ 500 cheaper than the city average at just C$ 246/night.
How far is Occidental at Xcaret Destination from Cozumel?
If you're looking to go directly from Cozumel to Occidental at Xcaret Destination, expect a 38min drive as they are around 20.7 km apart.
What is the best way to get to Occidental at Xcaret Destination from Cozumel?
With parking available at Occidental at Xcaret Destination, you could always rent a car for as low as C$ 8/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. A very popular option for travellers staying at Occidental at Xcaret Destination would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Occidental at Xcaret Destination?
Occidental at Xcaret Destination does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Occidental at Xcaret Destination at +52 984 871 5400. Guests staying at Occidental at Xcaret Destination are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Occidental at Xcaret Destination have a pool?
Yes, Occidental at Xcaret Destination has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Occidental at Xcaret Destination to Playa del Carmen city centre?
The city centre nearest to Occidental at Xcaret Destination is Playa del Carmen, which is 6.1 km away from the hotel’s front door. There, you can find Parque Xplor, which is a popular sight in the area.
What is the phone number for Occidental at Xcaret Destination?
If you have questions about Occidental at Xcaret Destination or your reservation, please call the front desk directly at +52 984 871 5400.
Does Occidental at Xcaret Destination have Wi-Fi available?
Yes, Occidental at Xcaret Destination has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Occidental at Xcaret Destination?
There is a hotel gym accessible to guests staying at Occidental at Xcaret Destination. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Occidental at Xcaret Destination?
The required check-out time is 11:00 AM. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Occidental at Xcaret Destination?
Guests can currently expect to pay C$ 315 on average for a night at Occidental at Xcaret Destination, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at C$ 245 per night.
Is there laundry service in Occidental at Xcaret Destination?
Yes, there is. Reach out to Occidental at Xcaret Destination, Playa del Carmen for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.
What is the distance from Occidental at Xcaret Destination, Playa del Carmen to Xcaret Park?
Make sure to visit Xcaret Park during your stay at Occidental at Xcaret Destination, Playa del Carmen. It’s only 0.6 km away!
Is Parque Xplor, Playa del Carmen close to Occidental at Xcaret Destination?
You can easily walk just 1.1 km from Occidental at Xcaret Destination in Playa del Carmen to get to Parque Xplor.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9,029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
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Occidental at Xcaret Destination location: Carretera Federal 307, Km 282, 77710 Playa del Carmen, Quintana Roo
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