Sandos Caracol Eco Resort
Rental with Private beach
Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4444based on 2,056 reviews
per night
About Sandos Caracol Eco Resort, Playa del Carmen
Sandos Caracol Eco Resort photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Scuba diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
- Hiking
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
- Walk-in shower
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
General
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Coffee machine
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Accessibility and suitability
- Designated smoking area
- Disabled Access
- Elevator
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Bedroom
- Socket near the bed
Workspace
- Desk
Reviews
Pros +
- Also too many long lines for everything (in 4 reviews)
- I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
- Shows and live music very entertaining. (in 9 reviews)
Cons -
- "Long lines with everything, poor food" (in 4 reviews)
- Not worth the money! (in 6 reviews)
- "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
Sandos Caracol Eco Resort room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Sandos Caracol Eco Resort from Cozumel?
Driving distance from Cozumel to Sandos Caracol Eco Resort and vice versa is 19.5 km and the overall drive time is about 36min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Sandos Caracol Eco Resort from Cozumel?
With parking available at Sandos Caracol Eco Resort, you could always rent a car for as low as C$ 8/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. Another more common option is to just take a taxi or rideshare service from the airport to Sandos Caracol Eco Resort. The nearest airport to the hotel is Cozumel.
Are there food options at Sandos Caracol Eco Resort?
Yes, Sandos Caracol Eco Resort does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Playa del Carmen for those looking for something different. Guests staying at Sandos Caracol Eco Resort are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Sandos Caracol Eco Resort have a pool?
Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Sandos Caracol Eco Resort may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Sandos Caracol Eco Resort to Playa del Carmen city centre?
Sandos Caracol Eco Resort is 5.6 km away from the city centre of Playa del Carmen, where you can find interesting sights such as Parque Xplor.
What is the phone number for Sandos Caracol Eco Resort?
For questions regarding the hotel or your stay at Sandos Caracol Eco Resort, call +52 984 873 4444.
Does Sandos Caracol Eco Resort have Wi-Fi available?
Yes, Sandos Caracol Eco Resort has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Sandos Caracol Eco Resort?
Sandos Caracol Eco Resort does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Sandos Caracol Eco Resort?
Sandos Caracol Eco Resort check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.
How much is a room at Sandos Caracol Eco Resort?
The average price for a night at Sandos Caracol Eco Resort found recently is C$ 380 and can go as low as C$ 286/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Sandos Caracol Eco Resort?
Laundry services are available at Sandos Caracol Eco Resort. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9,029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
Places of interest near Sandos Caracol Eco Resort
Attractions in Playa del Carmen, Mexico curated by momondo
Sandos Caracol Eco Resort location: Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo
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