About La Tortuga Hotel & Spa, Playa del Carmen
La Tortuga Hotel & Spa photos
Rooms
Hotel Amenities & Facilities
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Cable or satellite TV
- Airport shuttle
- Wi-Fi
- Parking
- Spa
- 24hr front desk
Pool and spa
- Pool
- Spa
- Hot tub
Services and conveniences
- Room service
- Concierge service
- 24hr front desk
Basics
- Free Internet
- Wi-Fi
- Air-conditioned
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- No smoking
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
Media and entertainment
- Cable or satellite TV
Things to do
- Pool table
Health and safety
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- Nice size room (junior suite). (in 2 reviews)
- "The hotel is an Oasis in the ""jungle"" of over-touristic Playa del Carmen" (in 5 reviews)
- Great location and very nice private room! (in 23 reviews)
Cons -
- Beautiful hotel boitique but needs maintenance. (in 10 reviews)
- The hot tub wasnt working. (in 4 reviews)
- The AC dripped in the room (in 16 reviews)
La Tortuga Hotel & Spa room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does La Tortuga Hotel & Spa compare to other 4-star hotels in Playa del Carmen?
4-star hotels in Playa del Carmen typically cost C$ 380/night, but La Tortuga Hotel & Spa is typically available for C$ 54/night, and is rated equally to its competitors.
How far is La Tortuga Hotel & Spa from Cozumel?
Driving distance from Cozumel to La Tortuga Hotel & Spa and vice versa is 19.2 km and the overall drive time is about 35min. Driving time can vary based on the time of day and traffic.
What is the best way to get to La Tortuga Hotel & Spa from Cozumel?
If you intend on renting a car to travel from Cozumel to the hotel, you will have peace of mind knowing that La Tortuga Hotel & Spa offers parking on site. Car rentals in the area typically go for C$ 7/day for a base model rental. If you’re looking for a simple travel option from Cozumel to La Tortuga Hotel & Spa, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at La Tortuga Hotel & Spa?
There is a restaurant at La Tortuga Hotel & Spa that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 873 1484 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in La Tortuga Hotel & Spa is to get room service, which is available to all hotel guests.
Does La Tortuga Hotel & Spa have a pool?
La Tortuga Hotel & Spa does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is La Tortuga Hotel & Spa to Playa del Carmen city centre?
The city centre nearest to La Tortuga Hotel & Spa is Playa del Carmen, which is 0.7 km away from the hotel’s front door. There, you can find Parque Xplor, which is a popular sight in the area.
What is the phone number for La Tortuga Hotel & Spa?
For questions regarding the hotel or your stay at La Tortuga Hotel & Spa, call +52 984 873 1484.
Does La Tortuga Hotel & Spa have Wi-Fi available?
Yes, La Tortuga Hotel & Spa has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at La Tortuga Hotel & Spa?
Yes. If you are looking for a hotel with a fitness centre on-site, La Tortuga Hotel & Spa is a great place to stay.
What time is check-out for La Tortuga Hotel & Spa?
12:00 PM is the check-out time at La Tortuga Hotel & Spa. Late check-out may be available at the hotel's discretion.
How many operators does momondo search for hotels in Playa del Carmen?
There are 8,693 operators available for hotels in Playa del Carmen as of May 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
Places of interest near La Tortuga Hotel & Spa
Attractions in Playa del Carmen, Mexico curated by momondo
La Tortuga Hotel & Spa location: Avenida 10, Esquina Calle 14, 77710 Playa del Carmen, Quintana Roo
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