Barcelo Maya Palace
4-star Hotel with Private beach
Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo
+52 984 875 1500based on 365 reviews
per night
About Barcelo Maya Palace, Playa del Carmen
Barcelo Maya Palace photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Golf
- Snorkeling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Windsurfing
- Basketball court
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Designated smoking area
- Non-smoking rooms available
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Garden view
- Pool view
- Storage available
- Sea view
- Slippers
- Sofa
- Solarium
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Pool and spa
- Spa
- Outdoor pool
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Refrigerator
- Coffee machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- The staff here was wonderful. (in 16 reviews)
- Service was extremely friendly and helpful. (in 4 reviews)
- There is also an adult pool which was superb too. (in 3 reviews)
Cons -
- Refrigerator in the room was broken. (in 4 reviews)
- No friendly or professional customer service. (in 4 reviews)
- The daily activities where not clearly communicated/organized. (in 1 review)
Barcelo Maya Palace room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Barcelo Maya Palace from Cozumel?
There are 32.1 km between Cozumel and Barcelo Maya Palace. The drive to and from the airport should be about 59min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Barcelo Maya Palace from Cozumel?
Barcelo Maya Palace has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cozumel to the hotel, but also around Playa del Carmen during your stay may be renting a car. Car rentals in Playa del Carmen are on average C$ 7/day. A very popular option for travellers staying at Barcelo Maya Palace would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Barcelo Maya Palace?
Yes, Barcelo Maya Palace does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Playa del Carmen for those looking for something different. If you are staying at Barcelo Maya Palace, you are more than welcome to order food through the hotel’s room service menu.
Does Barcelo Maya Palace have a pool?
Yes, Barcelo Maya Palace has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Barcelo Maya Palace to Playa del Carmen city centre?
Barcelo Maya Palace is 22.5 km away from the city centre of Playa del Carmen, where you can find interesting sights such as Parque Xplor.
What is the phone number for Barcelo Maya Palace?
For questions regarding the hotel or your stay at Barcelo Maya Palace, call +52 984 875 1500.
Does Barcelo Maya Palace have Wi-Fi available?
Yes, Barcelo Maya Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Barcelo Maya Palace?
There is a hotel gym accessible to guests staying at Barcelo Maya Palace. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Barcelo Maya Palace?
12:00 PM is the check-out time at Barcelo Maya Palace. Late check-out may be available at the hotel's discretion.
How much is a room at Barcelo Maya Palace?
Guests can currently expect to pay C$ 470 on average for a night at Barcelo Maya Palace, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at C$ 262 per night.
Is there laundry service in Barcelo Maya Palace?
Yes, you can take care of all your laundry needs with the on-premise services at Barcelo Maya Palace, Playa del Carmen. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9,029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
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Barcelo Maya Palace location: Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo
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