Joia Paraíso by Iberostar

5-star Hotel with Private beach

5 stars
Ctra. Chetumal - Puerto Juárez, Km. 309, 77710 Playa del Carmen, Quintana Roo
+52 984 877 2800
9.4
Wonderful
based on 91 reviews
91 verified ratings
Wed 29/7
-
Thu 30/7
2 guests, 1 room
Deals from
C$ 426
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
C$ 426
Superior Room
C$ 448
King room
C$ 606
11 more Joia Paraíso by Iberostar deals
11 more Joia Paraíso by Iberostar deals
Pool
Pool
Beach
Pool
Building
Other
Buffet
Outdoors view
Building
Lobby
Restaurant
Other
Restaurant
Other
Hallway
Outdoors view
Bedroom
Pool
Other
Other
Bedroom
Other
Beach
Other
Other
Bar
Buffet
Building
Lobby
Other
Joia Paraíso by Iberostar photos
About
Rooms
Amenities
Reviews
Location

About Joia Paraíso by Iberostar, Playa del Carmen

Cleanliness
9.7
Comfort
9.7
Location
9.3
Services
9.8
Staff
9.8
Value for money
9.0
Situated in Playa Paraiso, Iberostar Grand Hotel Paraiso offers themed 5-star accommodation, as well as a Jacuzzi, an indoor pool and a private beach. It provides a spa and wellness center, as well as a butler service, a sauna and an all-inclusive meal plan. There are a range of facilities at the resort that guests can enjoy, including valet parking, a Turkish steam bath and a fitness center. Additionally, the multilingual staff are available to offer local information. The rooms at Iberostar Grand Hotel Paraiso offer wireless internet access, a mini bar and ironing facilities. Iberostar Grand Hotel Paraiso's restaurant offers the added convenience of on-site dining, with a variety of Mexican dishes on offer. In the evening, those staying at the property can enjoy a beverage in the bar. The resort is less than a 35-minute drive from Cancun International Airport. Scuba diving and water activities can be enjoyed nearby.

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms

Wed 29/7
-
Thu 30/7
King room
1 king bed
C$ 606
nightly with fees
1 king bed
C$ 907
nightly with fees
Standard Room
bed type unknown
C$ 723
nightly with fees
bed type unknown
C$ 1,067
nightly with fees
bed type unknown
C$ 3,570
nightly with fees
Superior Room
bed type unknown
C$ 448
nightly with fees
bed type unknown
C$ 1,781
nightly with fees
Double room
2 double beds
C$ 426
nightly with fees
1 twin bed
C$ 570
nightly with fees
bed type unknown
C$ 977
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Hotel Amenities & Facilities

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Eco tourism
  • Golf
  • Darts
  • Diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club
  • Shopping

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Steam room
  • Private pool
  • Saltwater pool
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

General

  • Garden view
  • Inner courtyard view
  • Lockers
  • Pool view
  • Sea view
  • Slippers
  • Telephone
  • Tile/marble floor

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Library
  • Shared lounge/TV area
  • TV
  • DVD player

Accessibility and suitability

  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Adults only
  • Elevator
  • Adapted bath

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Bedroom

  • Feather pillow
  • Alarm clock
  • Wardrobe or closet

Laundry

  • Ironing service
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • First-aid kit

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Free parking

Workspace

  • Desk

Reviews

9.4
Wonderful
91 verified ratings
Wonderful
72
Very good
6
Good
9
Okay
2
Fair
1
Mediocre
0
Poor
1
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Joia Paraíso by Iberostar room booking info

Value for money

9.0

Location rating

9.3

Distance to downtown

18.7 km

Nearest Airport

Cozumel Intl

Distance to airport

26.9 km

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 008-007-002959/2025

Frequently asked questions

  • How does Joia Paraíso by Iberostar compare to other 5-star hotels in Playa del Carmen?

    In Playa del Carmen, 5-star hotels have average nightly rates of C$ 654. Joia Paraíso by Iberostar is C$ 108 cheaper than the city average at just C$ 546/night.

  • How far is Joia Paraíso by Iberostar from Cozumel Intl?

    Driving distance from Cozumel Intl to Joia Paraíso by Iberostar and vice versa is 26.9 km and the overall drive time is about 50 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Joia Paraíso by Iberostar from Cozumel Intl?

    Joia Paraíso by Iberostar has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cozumel Intl to the hotel, but also around Playa del Carmen during your stay may be renting a car. Car rentals in Playa del Carmen are on average C$ 7/day. A very popular option for travellers staying at Joia Paraíso by Iberostar would be to take a taxi or ridesharing service from Cozumel Intl directly to the hotel.

  • Are there food options at Joia Paraíso by Iberostar?

    Joia Paraíso by Iberostar does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Joia Paraíso by Iberostar at +52 984 877 2800. Guests staying at Joia Paraíso by Iberostar are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Joia Paraíso by Iberostar have a pool?

    Yes, Joia Paraíso by Iberostar has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Joia Paraíso by Iberostar?

    For questions regarding the hotel or your stay at Joia Paraíso by Iberostar, call +52 984 877 2800.

  • Does Joia Paraíso by Iberostar have Wi-Fi available?

    Yes, Joia Paraíso by Iberostar has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Joia Paraíso by Iberostar?

    There is a fitness centre available to Joia Paraíso by Iberostar guests.

  • What time is check-out for Joia Paraíso by Iberostar?

    The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Joia Paraíso by Iberostar?

    The cheapest deals found start from only C$ 487 per night. The average rate for rooms at Joia Paraíso by Iberostar is currently around C$ 675/night. Enter your dates in the form above to see more.

  • How many operators does momondo search for hotels in Playa del Carmen?

    There are 6,854 operators available for hotels in Playa del Carmen as of July 2026.

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are refreshed on a daily basis.

Places of interest near Joia Paraíso by Iberostar

Attractions in Playa del Carmen, Mexico curated by momondo
Joia Paraíso by Iberostar location: Ctra. Chetumal - Puerto Juárez, Km. 309, 77710 Playa del Carmen, Quintana Roo

Top landmarks

  • Playa Paraíso0.5 km
  • El Camaleón Mayakoba Golf Club10.2 km
  • 5th Avenue15.8 km
  • Guadalupe Church16.1 km
  • O2 Mexico17.2 km
  • Mamita's Beach Club17.5 km
  • Beyond Diving17.5 km
  • Mexico Blue Dream17.6 km
  • La Fe17.6 km
  • Parque 28 de julio18.4 km
  • Albertos SCUBA18.8 km
  • Terminal Marítima de Playa del Carmen19 km

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