
About Iberostar Cancun, Cancún
Iberostar Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Outdoor pool
- Infinity pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tennis
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Things to do
- Gift shop
- Eco tourism
- Game room
- Golf
- Archery
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
Accessibility and suitability
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Disabled Access
- Elevator
- Adapted bath
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Fitness
- Fitness centre
- Tennis
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews
Pros +
- Drink mixes are cheap and sugary. (in 1 review)
- The food in the steak restaurant was pretty good. (in 5 reviews)
- Some of the staff people were very nice (in 13 reviews)
Cons -
- Some things weren’t fixed soon/had to report several times. (in 1 review)
- The food quality was really poor! (in 10 reviews)
- Drinks and food are way below average for this type of resort. (in 1 review)
Iberostar Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 11:00 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Iberostar Cancun compare to other 5-star hotels in Cancún?
Iberostar Cancun is C$ 502 cheaper than the average 5-star hotel in Cancún. You can usually find a nightly rate of C$ 372 when staying at Iberostar Cancun.
How far is Iberostar Cancun from Cancun?
The drive from Cancun to Iberostar Cancun will take you about 19min depending on traffic, with a distance of 10.6 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Iberostar Cancun from Cancun?
With parking available at Iberostar Cancun, you could always rent a car for as low as C$ 7/day and park it at the hotel. This would give you freedom while visiting Cancún. If you’re looking for a simple travel option from Cancun to Iberostar Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Iberostar Cancun?
Yes, Iberostar Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. Guests staying at Iberostar Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Iberostar Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Iberostar Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Iberostar Cancun to Cancún city centre?
The city centre nearest to Iberostar Cancun is Cancún, which is 11.1 km away from the hotel’s front door. There, you can find Parque Las Palapas, which is a popular sight in the area.
What is the phone number for Iberostar Cancun?
If you have questions about Iberostar Cancun or your reservation, please call the front desk directly at +52 998 881 8000.
Does Iberostar Cancun have Wi-Fi available?
Yes, Iberostar Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Iberostar Cancun?
There is a hotel gym accessible to guests staying at Iberostar Cancun. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Iberostar Cancun?
You can plan to arrive after 3:00 PM for checking in. Check-out time is 11:00 AM. We advise notifying the front desk of any requests as early as possible.
How much is a room at Iberostar Cancun?
The average price for a night at Iberostar Cancun found recently is C$ 483 and can go as low as C$ 358/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Iberostar Cancun?
The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4,215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near Iberostar Cancun
Attractions in Cancún, Mexico curated by momondo
Iberostar Cancun location: Boulevard Kukulcan, Km. 17, 77500 Cancún, Quintana Roo