Moon Palace Cancun
Rental with Private beach
Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 685 reviews
per night
About Moon Palace Cancun, Cancún
Moon Palace Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Basketball court
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
- Bicycle available
- Boating
- Foosball table
- Games for adults
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Dining
- Wine glasses
- Breakfast included
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining room
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Soap and Shampoo Provided
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Kid-friendly
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Games for kids
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Media and entertainment
- Video library
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- Videogames
- Shared lounge/TV area
- Books
- TV
- Stereo equipment
Outdoor
- Water sports equipment
- Porch
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach chairs
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
- Washing machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled Access
- Elevator
Health and safety
- Daily housekeeping
- Housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
- Fitness room
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Desk
Reviews
Pros +
- So many food choices all day long. (in 1 review)
- Hotel amenities & location are excellent (in 2 reviews)
- We stayed here for a small (less than 40 people) family wedding. (in 2 reviews)
Cons -
- "Very drawn out process booking extras and checking in, +1hr each." (in 1 review)
- There were tons of options available for food choices (in 2 reviews)
- "Particularyly re Agra reservations, though ultimately public relations helped." (in 1 review)
Moon Palace Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Moon Palace Cancun compare to other 5-star hotels in Cancún?
5-star hotels in Cancún typically cost C$ 801/night, but Moon Palace Cancun is typically available for C$ 552/night, and is rated equally to its competitors.
How far is Moon Palace Cancun from Cancun?
Moon Palace Cancun is 7.3 km away from Cancun. You can typically expect your drive time from Moon Palace Cancun to Cancun to be 13min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Moon Palace Cancun from Cancun?
With parking available at Moon Palace Cancun, you could always rent a car for as low as C$ 7/day and park it at the hotel. This would give you freedom while visiting Cancún. A very popular option for travellers staying at Moon Palace Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Moon Palace Cancun?
Yes, Moon Palace Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. One of the easiest dining options for Cancún guests staying in Moon Palace Cancun is to get room service, which is available to all hotel guests.
Does Moon Palace Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Moon Palace Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Moon Palace Cancun to Cancún city centre?
When staying at Moon Palace Cancun you are only 18.6 km from the Cancún city centre. While making your way to the centre of Cancún, you should plan to visit Parque Las Palapas, along with all the shops and restaurants.
What is the phone number for Moon Palace Cancun?
You can reach the main line at +52 998 881 6000.
Does Moon Palace Cancun have Wi-Fi available?
Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Moon Palace Cancun?
There is a hotel gym accessible to guests staying at Moon Palace Cancun. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Moon Palace Cancun?
You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.
Is there laundry service in Moon Palace Cancun?
Yes, laundry services are accessible for guests staying at Moon Palace Cancun, Cancún. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Cancún?
As of May 2025, there are 4,078 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
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Moon Palace Cancun location: Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo