Hyatt Ziva Cancun
4-star Hotel with Private beach
Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo
+52 998 848 7000based on 1,796 reviews
per night
About Hyatt Ziva Cancun, Cancún
Hyatt Ziva Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
Things to do
- Gift shop
- Bicycle rental
- Snorkeling
- Evening entertainment
- Beauty salon
- Table tennis
- Pool table
- Water sport facilities (on site)
- Basketball court
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Adapter
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
General
- Family rooms
- Privacy curtain
- Storage available
- Beachfront
- Seating area
- Telephone
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Toilet
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Dress code in Italian Nd French restaurants says elegant. (in 1 review)
- View from king Ziva room are beautiful (in 11 reviews)
- The staff was amazing! (in 127 reviews)
Cons -
- I also didn't like that they have dress code for some restaurants. (in 1 review)
- Absolutely nothing to complain about (in 11 reviews)
- Red Bull it’s with extra charge (in 5 reviews)
Hyatt Ziva Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Ziva Cancun from Cancun?
There are 17.8 km between Cancun and Hyatt Ziva Cancun. The drive to and from the airport should be about 33min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Hyatt Ziva Cancun from Cancun?
Hyatt Ziva Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancun to the hotel, but also around Cancún during your stay may be renting a car. Car rentals in Cancún are on average C$ 7/day. Another more common option is to just take a taxi or rideshare service from the airport to Hyatt Ziva Cancun. The nearest airport to the hotel is Cancun.
Is Hyatt Ziva Cancun pet-friendly?
Yes, dogs and pets are welcome at Hyatt Ziva Cancun.
Are there food options at Hyatt Ziva Cancun?
There is a restaurant at Hyatt Ziva Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 848 7000 for kitchen hours. If you are staying at Hyatt Ziva Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Hyatt Ziva Cancun have a pool?
Hyatt Ziva Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Hyatt Ziva Cancun to Cancún city centre?
When staying at Hyatt Ziva Cancun you are only 9.2 km from the Cancún city centre. While making your way to the centre of Cancún, you should plan to visit Parque Las Palapas, along with all the shops and restaurants.
What is the phone number for Hyatt Ziva Cancun?
For questions regarding the hotel or your stay at Hyatt Ziva Cancun, call +52 998 848 7000.
Does Hyatt Ziva Cancun have Wi-Fi available?
Yes, Hyatt Ziva Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Cancun?
Yes, there is a gym available to guests of Hyatt Ziva Cancun. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Hyatt Ziva Cancun?
Hyatt Ziva Cancun check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.
How much is a room at Hyatt Ziva Cancun?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hyatt Ziva Cancun, Cancún is C$ 968, but you may find great deals as low as C$ 565. You can find rates for your trip in the form above.
Is there laundry service in Hyatt Ziva Cancun?
The accommodation features laundry services for all guests. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Cancún?
As of June 2025, there are 4,175 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near Hyatt Ziva Cancun
Attractions in Cancún, Mexico curated by momondo
Hyatt Ziva Cancun location: Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo