Hyatt Ziva Cancun

5-star Hotel with Private beach

5 stars
Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo
+52 998 848 7000
9.1
Wonderful
based on 1865 reviews
1,865 verified ratings
Thu 9/7
-
Fri 10/7
2 guests, 1 room
Deals from
C$ 535
/Cheapest rate per night
Room type
Provider
Nightly total
Resort Room
C$ 535
Double room
C$ 572
King room
C$ 610
98 more Hyatt Ziva Cancun deals
98 more Hyatt Ziva Cancun deals
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Banquet hall
Other
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Restaurant
Balcony
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Other
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Restaurant
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Beach
Banquet hall
Beach
Pool
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Other
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Pool
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Hyatt Ziva Cancun photos
About
Rooms
Amenities
Reviews
Location

About Hyatt Ziva Cancun, Cancún

Cleanliness
9.4
Comfort
9.4
Location
9.5
Services
9.4
Staff
9.4
Value for money
8.6
This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters. All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers. Hyatt Ziva Cancun All-Inclusive offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center. Hyatt Ziva Cancun All-Inclusive is located 300 metres from Coco Bongo while La Isla Shopping Mall is 3.4 km away. Cancun International Airport is 17 km away.

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms

Thu 9/7
-
Fri 10/7
Standard Room
bed type unknown
C$ 624
nightly with fees
King room
1 sofa bed
C$ 610
nightly with fees
Double room
1 double bed
C$ 572
nightly with fees
Deluxe room
bed type unknown
C$ 1,084
nightly with fees
Resort Room
1 sofa bed
C$ 535
nightly with fees
Superior Room
bed type unknown
C$ 611
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • 24hr front desk
  • Safety deposit box

Things to do

  • Gift shop
  • Bicycle rental
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Basketball court

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Family friendly

  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child services (surcharge)
  • Playground

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Adapter

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV
  • DVD player

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Elevator

General

  • Family rooms
  • Privacy curtain
  • Storage available
  • Beachfront
  • Seating area
  • Telephone

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Toilet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness centre
  • Tennis

Reviews

9.1
Wonderful
1865 verified ratings
Wonderful
1447
Very good
163
Good
102
Okay
49
Fair
34
Mediocre
30
Poor
40
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Hyatt Ziva Cancun room booking info

Value for money

8.6

Location rating

9.5

Distance to downtown

9.2 km

Nearest Airport

Cancun

Distance to airport

17.8 km

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 005-007-000915/2025

Frequently asked questions

  • How does Hyatt Ziva Cancun compare to other 5-star hotels in Cancún?

    Hyatt Ziva Cancun is C$ 11 cheaper than the average 5-star hotel in Cancún. You can usually find a nightly rate of C$ 626 when staying at Hyatt Ziva Cancun.

  • How far is Hyatt Ziva Cancun from Cancun?

    There are 17.8 km between Cancun and Hyatt Ziva Cancun. The drive to and from the airport should be about 33 mins, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Hyatt Ziva Cancun from Cancun?

    Hyatt Ziva Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancun to the hotel, but also around Cancún during your stay may be renting a car. Car rentals in Cancún are on average C$ 7/day. Another more common option is to just take a taxi or rideshare service from the airport to Hyatt Ziva Cancun. The nearest airport to the hotel is Cancun.

  • Is Hyatt Ziva Cancun pet-friendly?

    Yes, dogs and pets are welcome at Hyatt Ziva Cancun.

  • Are there food options at Hyatt Ziva Cancun?

    There is a restaurant at Hyatt Ziva Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 848 7000 for kitchen hours. If you are staying at Hyatt Ziva Cancun, you are more than welcome to order food through the hotel’s room service menu.

  • Does Hyatt Ziva Cancun have a pool?

    Hyatt Ziva Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Hyatt Ziva Cancun to Cancún city centre?

    When staying at Hyatt Ziva Cancun you are only 9.2 km from the Cancún city centre. While making your way to the centre of Cancún, you should plan to visit Playa Delfines, along with all the shops and restaurants.

  • What is the phone number for Hyatt Ziva Cancun?

    For questions regarding the hotel or your stay at Hyatt Ziva Cancun, call +52 998 848 7000.

  • Does Hyatt Ziva Cancun have Wi-Fi available?

    Yes, Hyatt Ziva Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hyatt Ziva Cancun?

    Yes, there is a gym available to guests of Hyatt Ziva Cancun. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Hyatt Ziva Cancun?

    Hyatt Ziva Cancun check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.

  • How much is a room at Hyatt Ziva Cancun?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hyatt Ziva Cancun, Cancún is C$ 925, but you may find great deals as low as C$ 588. You can find rates for your trip in the form above.

  • Is there laundry service in Hyatt Ziva Cancun?

    The accommodation features laundry services for all guests. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Cancún?

    As of July 2026, there are 3,249 operators available to choose from for hotels in Cancún.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are refreshed on a daily basis.

Places of interest near Hyatt Ziva Cancun

Attractions in Cancún, Mexico curated by momondo
Hyatt Ziva Cancun location: Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo

Top landmarks

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.6 km
  • Hard Rock Cafe Cancun0.6 km
  • Cancun Golf Club at Pok Ta Pok2 km
  • La Isla Shopping Mall3.6 km
  • Kukulcan Plaza4.4 km
  • Spa at The Royal Sands4.9 km
  • Puerto Cancun7.3 km
  • Puerto Juarez8.5 km
  • Iberostar Cancun Peninsula Convention Centre8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.7 km

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