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Hard Rock Hotel Cancun

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

+52 998 881 3600
C$ 506

per night


based on 828 reviews

About Hard Rock Hotel Cancun, Cancún

Value for money

Situated a short drive from Petempich Bay, Hard Rock Hotel Cancun All Inclusive provides cosy accommodation in Cancun. It also offers a Jacuzzi, an all-inclusive meal plan and an outdoor pool. The resort's spa includes a beauty centre and a sauna. Guests can take advantage of the recreational facilities on offer, such as miniature golf and billiards. Guests can also admire ocean views from the in-house fitness center. Hard Rock Hotel Cancun All Inclusive provides 601 air conditioned rooms. They are also fitted with a mini bar and a hair dryer. In-house dining options include Zen and Ciao, which both serve dinner. A refreshing drink can be enjoyed in the on-site bar. There is also an in-house restaurant called Ipanema. For guests who enjoy exploring local dining options, there is a great selection right on the doorstep. Iberostar Cancun Golf Course and Hard Rock Cafe Cancun are a short drive away.

Hard Rock Hotel Cancun photos


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Deluxe Rooms - Mountain view

C$ 506/night

C$ 506 totalAgoda.com
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Standard Rooms - Harbour view

C$ 549/night

C$ 549 totalFINDHOTEL
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Luxury Rooms - Harbour view

C$ 543/night

C$ 543 totalFINDHOTEL
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King Rooms - Mountain view

C$ 803/night

C$ 803 totalAgoda.com
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Other Rooms - Lake view

C$ 633/night

C$ 633 totalAgoda.com
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Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Housekeeping
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Disabled Access
  • Elevator
  • Allergy-free room


  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Refrigerator
  • Coffee machine
  • Dining area

Things to do

  • Gift shop
  • Shops (on site)
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Pool table
  • Night club


  • Family rooms
  • Lake view
  • Lockers
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Telephone
  • VIP room facilities

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Family friendly

  • Babysitting or child care
  • Kid-friendly
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' club
  • Complimentary breakfast


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV


  • Aerobics
  • Fitness centre
  • Tennis
  • Fitness room

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet


  • Computer use available
  • Laptop safe

Places of interest near Hard Rock Hotel Cancun

Attractions in Cancún, Mexico curated by momondo

Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

Restaurants and Cafés

Fred's House0.1 km
Mr. Pampas - Kukulcan0.1 km
Gustino Italian Grill - JW Marriott Cancun0.2 km
Sedona Grill - JW Marriott0.3 km


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Hard Rock Hotel Cancun room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • 5 star hotels in Cancún typically cost C$ 540/night, but Hard Rock Hotel Cancun is typically available for C$ 460/night, and is rated equally to its competitors.

  • Driving distance from Cancún to Hard Rock Hotel Cancun and vice versa is 12.4 km and the overall drive time is about 23min. Driving time can vary based on the time of day and traffic.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that Hard Rock Hotel Cancun offers parking on site. Car rentals in the area typically go for C$ 11/day for a base model rental. A very popular option for travelers staying at Hard Rock Hotel Cancun would be to take a taxi or ridesharing service from Cancún directly to the hotel.

  • There is a restaurant at Hard Rock Hotel Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 3600 for kitchen hours. One of the easiest dining options for Cancún guests staying in Hard Rock Hotel Cancun is to get room service, which is available to all hotel guests.

  • Yes, Hard Rock Hotel Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • When staying at Hard Rock Hotel Cancun there is just 9.5 km between you and Cancún city center. While making your way to the center of Cancún, you should plan to visit Playa Delfines, along with all the shops and restaurants.

  • If you have questions about Hard Rock Hotel Cancun or your reservation, please call the front desk directly at +52 998 881 3600.

  • Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness centre on-site, Hard Rock Hotel Cancun is a great place to stay.

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