Hard Rock Hotel Cancun

5-star Hotel with Private beach

5 stars
Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo
+52 998 881 3600
7.8
Good
based on 1378 reviews
1,378 verified ratings
Thu 9/7
-
Fri 10/7
2 guests, 1 room
Deals from
C$ 434
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
C$ 434
Standard Room
C$ 524
Classic room
C$ 579
74 more Hard Rock Hotel Cancun deals
74 more Hard Rock Hotel Cancun deals
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Pool
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Pool
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Pool
Beach
Lobby
Spa
Lounge
Pool
Lobby
Restaurant
Spa
Building
Building
Beach
Beach
Beach
Pool
Restaurant
Bedroom
Restaurant
Attractions
Balcony
Restaurant
Beach
Lobby
Pool
Other
Pool
Restaurant
Bedroom
Other
Beach
Bathroom
Lobby
Restaurant
Pool
Gym
Bedroom
Conference room
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Hard Rock Hotel Cancun photos
About
Rooms
Amenities
Reviews
Location

About Hard Rock Hotel Cancun, Cancún

Cleanliness
8.6
Comfort
8.7
Location
9.1
Services
8.1
Staff
8.4
Value for money
7.5
Situated a short drive from Petempich Bay, Hard Rock Hotel Cancun All Inclusive provides cosy accommodation in Cancun. It also offers a Jacuzzi, an all-inclusive meal plan and an outdoor pool. The resort's spa includes a beauty centre and a sauna. Guests can take advantage of the recreational facilities on offer, such as miniature golf and billiards. Guests can also admire ocean views from the in-house fitness center. Hard Rock Hotel Cancun All Inclusive provides 601 air conditioned rooms. They are also fitted with a mini bar and a hair dryer. In-house dining options include Zen and Ciao, which both serve dinner. A refreshing drink can be enjoyed in the on-site bar. There is also an in-house restaurant called Ipanema. For guests who enjoy exploring local dining options, there is a great selection right on the doorstep. Iberostar Cancun Golf Course and Hard Rock Cafe Cancun are a short drive away.

Rooms

Thu 9/7
-
Fri 10/7
King room
bed type unknown
C$ 584
nightly with fees
Classic room
1 king bed
C$ 579
nightly with fees
Standard Room
bed type unknown
C$ 524
nightly with fees
Deluxe room
bed type unknown
C$ 434
nightly with fees
Double room
bed type unknown
C$ 594
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Private pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Things to do

  • Gift shop
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Basketball court
  • Shopping

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child services (surcharge)
  • Playground

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Toilet with grab rails

General

  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Sea view
  • Slippers
  • Sofa
  • Telephone

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Laundry

  • Ironing service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Fitness centre
  • Tennis

Bedroom

  • Wardrobe or closet

Workspace

  • Laptop safe

Reviews

7.8
Good1,378 verified ratings
Pros +
  • Excellent service throughout the hotel. (in 23 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
  • The room I've stayed was amazing (in 22 reviews)
Cons -
  • The worst hotel ever. (in 1 review)
  • The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
  • "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
Traveller type:
Sort by:
8.0 Very good
KAYAK
The hotel is very nice and the pools are great. The food is average but the same as most all-inclusive hotels. The drinks always seem watered down so bring your own alcohol is you like the way your drinks taste at home.

Hard Rock Hotel Cancun room booking info

Value for money

7.5

Location rating

9.1

Distance to downtown

9.6 km

Nearest Airport

Cancun

Distance to airport

12.5 km

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 005-007-000198/2025

Frequently asked questions

  • How does Hard Rock Hotel Cancun compare to other 5-star hotels in Cancún?

    5-star hotels in Cancún typically cost C$ 640/night, but Hard Rock Hotel Cancun is typically available for C$ 591/night, and is rated equally to its competitors.

  • How far is Hard Rock Hotel Cancun from Cancun?

    Driving distance from Cancun to Hard Rock Hotel Cancun and vice versa is 12.5 km and the overall drive time is about 23 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hard Rock Hotel Cancun from Cancun?

    If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Hard Rock Hotel Cancun offers parking on site. Car rentals in the area typically go for C$ 7/day for a base model rental. A very popular option for travellers staying at Hard Rock Hotel Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.

  • Is Hard Rock Hotel Cancun pet-friendly?

    Pets are allowed at Hard Rock Hotel Cancun.

  • Are there food options at Hard Rock Hotel Cancun?

    There is a restaurant at Hard Rock Hotel Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 3600 for kitchen hours. One of the easiest dining options for Cancún guests staying in Hard Rock Hotel Cancun is to get room service, which is available to all hotel guests.

  • Does Hard Rock Hotel Cancun have a pool?

    Yes, Hard Rock Hotel Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Hard Rock Hotel Cancun to Cancún city centre?

    When staying at Hard Rock Hotel Cancun you are only 9.6 km from the Cancún city centre. While making your way to the centre of Cancún, you should plan to visit Playa Delfines, along with all the shops and restaurants.

  • What is the phone number for Hard Rock Hotel Cancun?

    If you have questions about Hard Rock Hotel Cancun or your reservation, please call the front desk directly at +52 998 881 3600.

  • Does Hard Rock Hotel Cancun have Wi-Fi available?

    Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hard Rock Hotel Cancun?

    Yes. If you are looking for a hotel with a fitness centre on-site, Hard Rock Hotel Cancun is a great place to stay.

  • What time is check-out for Hard Rock Hotel Cancun?

    12:00 PM is the check-out time at Hard Rock Hotel Cancun. Late check-out may be available at the hotel's discretion.

  • How much is a room at Hard Rock Hotel Cancun?

    The cheapest deals found start from only C$ 408 per night. The average rate for rooms at Hard Rock Hotel Cancun is currently around C$ 659/night. Enter your dates in the form above to see more.

  • How many operators does momondo search for hotels in Cancún?

    As of July 2026, there are 3,247 operators available to choose from for hotels in Cancún.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are refreshed on a daily basis.

Places of interest near Hard Rock Hotel Cancun

Attractions in Cancún, Mexico curated by momondo

Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

Top landmarks

Kukulcan Plaza1.5 km
La Isla Shopping Mall2.4 km
Iberostar Golf Club Cancun2.9 km
Playa Delfines3.3 km
El Rey Ruins3.4 km
Cancun Golf Club at Pok Ta Pok5.1 km
Hard Rock Cafe Cancun5.4 km

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