Hard Rock Hotel Cancun

5-star Hotel with Private beach

5 stars
Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo
+52 998 881 3600
7.9
Good
based on 1362 reviews
1,362 verified ratings
Thu 5/2
-
Fri 6/2
1 room, 2 guests
Deals from
C$ 415
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
C$ 415
Standard Room
C$ 490
Classic room
C$ 513
79 more Hard Rock Hotel Cancun deals
79 more Hard Rock Hotel Cancun deals
Bedroom
Pool
Building
Other
Other
Pool
Pool
Bar
Spa
Bar
Other
Building
Lobby
Building
Pool
Building
Beach
Lounge
Spa
Bar
Beach
Spa
Other
Building
Balcony
Balcony
Restaurant
Other
Bar
Living room
Restaurant
Bedroom
Beach
Restaurant
Beach
Other
Pool
Restaurant
Other
Other
Pool
Conference room
Other
Other
Bedroom
Lobby
Front desk
Pool
Dining room
Beach
Lobby
Conference room
Bedroom
Gym
Outdoors view
Other
Outdoors view
Other
Balcony
Pool
Hard Rock Hotel Cancun photos
About
Rooms
Amenities
Reviews
Location

About Hard Rock Hotel Cancun, Cancún

Cleanliness
8.6
Comfort
8.8
Location
9.1
Services
8.2
Staff
8.5
Value for money
7.7
Situated a short drive from Petempich Bay, Hard Rock Hotel Cancun All Inclusive provides cosy accommodation in Cancun. It also offers a Jacuzzi, an all-inclusive meal plan and an outdoor pool. The resort's spa includes a beauty centre and a sauna. Guests can take advantage of the recreational facilities on offer, such as miniature golf and billiards. Guests can also admire ocean views from the in-house fitness center. Hard Rock Hotel Cancun All Inclusive provides 601 air conditioned rooms. They are also fitted with a mini bar and a hair dryer. In-house dining options include Zen and Ciao, which both serve dinner. A refreshing drink can be enjoyed in the on-site bar. There is also an in-house restaurant called Ipanema. For guests who enjoy exploring local dining options, there is a great selection right on the doorstep. Iberostar Cancun Golf Course and Hard Rock Cafe Cancun are a short drive away.

Rooms

Thu 5/2
Fri 6/2
Classic room
1 king bed
C$ 513
nightly with fees
1 king bed
C$ 553
nightly with fees
bed type unknown
C$ 595
nightly with fees
Deluxe room
bed type unknown
C$ 415
nightly with fees
bed type unknown
C$ 456
nightly with fees
bed type unknown
C$ 479
nightly with fees
King room
bed type unknown
C$ 558
nightly with fees
bed type unknown
C$ 568
nightly with fees
bed type unknown
C$ 652
nightly with fees
Standard Room
bed type unknown
C$ 490
nightly with fees
bed type unknown
C$ 500
nightly with fees
bed type unknown
C$ 522
nightly with fees
Double room
bed type unknown
C$ 553
nightly with fees
bed type unknown
C$ 557
nightly with fees
bed type unknown
C$ 596
nightly with fees
Luxury Room
bed type unknown
C$ 1,088
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Private pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Things to do

  • Gift shop
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Basketball court
  • Shopping

General

  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Sea view
  • Slippers
  • Sofa
  • Telephone

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child services (surcharge)
  • Playground

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Toilet with grab rails

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Fitness centre
  • Tennis

Bedroom

  • Wardrobe or closet

Workspace

  • Laptop safe

Reviews

7.9
Good1,362 verified ratings
Pros +
  • Excellent service throughout the hotel. (in 23 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
  • The room I've stayed was amazing (in 22 reviews)
Cons -
  • The worst hotel ever. (in 1 review)
  • The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
  • "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
Traveller type:
Sort by:
8.0 Very good
KAYAK
The hotel is very nice and the pools are great. The food is average but the same as most all-inclusive hotels. The drinks always seem watered down so bring your own alcohol is you like the way your drinks taste at home.

Hard Rock Hotel Cancun room booking info

Value for money

7.7

Location rating

9.1

Distance to downtown

9.5 km

Nearest Airport

Cancun

Distance to airport

12.5 km

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 005-007-000198/2025

Frequently asked questions

  • How does Hard Rock Hotel Cancun compare to other 5-star hotels in Cancún?

    5-star hotels in Cancún typically cost C$ 914/night, but Hard Rock Hotel Cancun is typically available for C$ 644/night, and is rated equally to its competitors.

  • How far is Hard Rock Hotel Cancun from Cancun?

    Driving distance from Cancun to Hard Rock Hotel Cancun and vice versa is 12.5 km and the overall drive time is about 23 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hard Rock Hotel Cancun from Cancun?

    If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Hard Rock Hotel Cancun offers parking on site. Car rentals in the area typically go for C$ 7/day for a base model rental. A very popular option for travellers staying at Hard Rock Hotel Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.

  • Is Hard Rock Hotel Cancun pet-friendly?

    Pets are allowed at Hard Rock Hotel Cancun.

  • Are there food options at Hard Rock Hotel Cancun?

    There is a restaurant at Hard Rock Hotel Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 3600 for kitchen hours. One of the easiest dining options for Cancún guests staying in Hard Rock Hotel Cancun is to get room service, which is available to all hotel guests.

  • Does Hard Rock Hotel Cancun have a pool?

    Yes, Hard Rock Hotel Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Hard Rock Hotel Cancun?

    If you have questions about Hard Rock Hotel Cancun or your reservation, please call the front desk directly at +52 998 881 3600.

  • Does Hard Rock Hotel Cancun have Wi-Fi available?

    Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hard Rock Hotel Cancun?

    Yes. If you are looking for a hotel with a fitness centre on-site, Hard Rock Hotel Cancun is a great place to stay.

  • What time is check-out for Hard Rock Hotel Cancun?

    12:00 PM is the check-out time at Hard Rock Hotel Cancun. Late check-out may be available at the hotel's discretion.

  • How much is a room at Hard Rock Hotel Cancun?

    The cheapest deals found start from only C$ 539 per night. The average rate for rooms at Hard Rock Hotel Cancun is currently around C$ 924/night. Enter your dates in the form above to see more.

  • Is there laundry service in Hard Rock Hotel Cancun?

    Yes, you can do your laundry at Hard Rock Hotel Cancun. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.

  • How many operators does momondo search for hotels in Cancún?

    As of January 2026, there are 3,049 operators available to choose from for hotels in Cancún.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are refreshed on a daily basis.

Places of interest near Hard Rock Hotel Cancun

Attractions in Cancún, Mexico curated by momondo

Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

Top landmarks

Kukulcan Plaza1.5 km
La Isla Shopping Mall2.4 km
Iberostar Golf Club Cancun2.9 km
Playa Delfines3.3 km
El Rey Ruins3.5 km
Cancun Golf Club at Pok Ta Pok5.1 km
Hard Rock Cafe Cancun5.4 km

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