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Moon Palace The Grand Cancun

Rental with Private beach

5 stars

Carretera Cancun-Chetumal Km 365, 77500 Cancún, Quintana Roo

+52 998 881 6000
8.5
Very good

202 verified ratings

C$ 607
Rate

rate per night

Room type
Provider
Nightly total
Deluxe room
C$ 607
Double room
C$ 613
Superior Room
C$ 758
61 more Moon Palace The Grand Cancun deals
61 more Moon Palace The Grand Cancun deals

About Moon Palace The Grand Cancun, Cancún

Cleanliness
8.7
Comfort
8.7
Location
8.4
Services
8.7
Staff
8.6
Value for money
8.0
Located in Cancun, The Grand at Moon Palace All Inclusive is within a 20-minute drive of Cancun International Airport and provides an outdoor pool, a private beach and a sauna. It also features valet parking, a bowling alley and a kids club. The resort has been recently refurbished and offers an airport shuttle, a 24-hour reception and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance. The Grand at Moon Palace All Inclusive has 1304 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay. They are also fitted with a hair dryer and a mini bar. Those staying at the resort can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by for a meal.

Moon Palace The Grand Cancun photos

Rooms

Wed 26/11
Thu 27/11
Double room
bed type unknown
C$ 613
nightly with fees
bed type unknown
C$ 1,011
nightly with fees
1 twin bed
C$ 1,610
nightly with fees
Standard Room
bed type unknown
C$ 773
nightly with fees
bed type unknown
C$ 869
nightly with fees
bed type unknown
C$ 1,830
nightly with fees
Superior Room
bed type unknown
C$ 758
nightly with fees
King room
1 king bed
C$ 854
nightly with fees
1 king bed
C$ 910
nightly with fees
1 king bed
C$ 927
nightly with fees
Deluxe room
bed type unknown
C$ 607
nightly with fees
bed type unknown
C$ 627
nightly with fees
bed type unknown
C$ 659
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Resort Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Basketball court
  • Tennis

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Night club
  • Basketball court

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble floor

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Access to health care professionals
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Reviews

8.5
Very good202 verified ratings
Pros +
  • The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
  • Bars ran out of certain alcohols. (in 1 review)
  • Some of the managers are jerks. (in 1 review)
  • They had shuttle buses to get you to your room. (in 1 review)

Moon Palace The Grand Cancun room booking info

Value for money

8.0

Location rating

8.4

Distance to downtown

19.8 km

Nearest Airport

Cancun

Distance to airport

7.8 km

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 1230050337

Frequently asked questions

  • How far is Moon Palace The Grand Cancun from Cancun?

    Driving distance from Cancun to Moon Palace The Grand Cancun and vice versa is 7.8 km and the overall drive time is about 14 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Moon Palace The Grand Cancun from Cancun?

    With parking available at Moon Palace The Grand Cancun, you could always rent a car for as low as C$ 7/day and park it at the hotel. This would give you freedom while visiting Cancún. Another more common option is to just take a taxi or rideshare service from the airport to Moon Palace The Grand Cancun. The nearest airport to the hotel is Cancun.

  • Are there food options at Moon Palace The Grand Cancun?

    Yes, Moon Palace The Grand Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. If you are staying at Moon Palace The Grand Cancun, you are more than welcome to order food through the hotel’s room service menu.

  • Does Moon Palace The Grand Cancun have a pool?

    Yes, Moon Palace The Grand Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Moon Palace The Grand Cancun to Cancún city centre?

    Getting to Cancún city centre should be easy enough, as it is just 19.8 km away from Moon Palace The Grand Cancun. In Cancún city centre you will find Parque Las Palapas, along with many other popular sights and things to do.

  • What is the phone number for Moon Palace The Grand Cancun?

    If you have questions about Moon Palace The Grand Cancun or your reservation, please call the front desk directly at +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Moon Palace The Grand Cancun?

    Moon Palace The Grand Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.

  • What time is check-out for Moon Palace The Grand Cancun?

    12:00 PM is the check-out time at Moon Palace The Grand Cancun. Late check-out may be available at the hotel's discretion.

  • How much is a room at Moon Palace The Grand Cancun?

    The cheapest deals found start from only C$ 440 per night. The average rate for rooms at Moon Palace The Grand Cancun is currently around C$ 1,488/night. Enter your dates in the form above to see more.

  • Is there laundry service in Moon Palace The Grand Cancun?

    Yes, you can do your laundry at Moon Palace The Grand Cancun. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • How many operators does momondo search for hotels in Cancún?

    As of November 2025, there are 3,249 operators available to choose from for hotels in Cancún.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are refreshed on a daily basis.

Places of interest near Moon Palace The Grand Cancun

Attractions in Cancún, Mexico curated by momondo

Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km 365, 77500 Cancún, Quintana Roo

Top landmarks

El Rey Ruins10.6 km
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Kukulcan Plaza15.5 km
La Isla Shopping Mall16.3 km

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