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The Grand at Moon Palace Cancun

Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo

+52 998 881 6000
C$ 706
Rate

per night

8.1
Great

based on 28 reviews

About The Grand at Moon Palace Cancun, Cancún

Cleanliness
8.6
Comfort
8.8
Location
8.1
Services
8.4
Staff
8.5
Value for money
7.3

Located in Cancun, The Grand at Moon Palace All Inclusive is within a 20-minute drive of Cancun International Airport and provides an outdoor pool, a private beach and a sauna. It also features valet parking, a bowling alley and a kids club. The resort has been recently refurbished and offers an airport shuttle, a 24-hour reception and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance. The Grand at Moon Palace All Inclusive has 1304 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay. They are also fitted with a hair dryer and a mini bar. Those staying at the resort can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by for a meal.


The Grand at Moon Palace Cancun photos


Rooms

Wed 27/10
Thu 28/10
Wed 27/10
Thu 28/10
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Deluxe Rooms - Lake view
Prestigia

C$ 712/night

C$ 712 totalPrestigia
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Standard Rooms - Park view
FINDHOTEL

C$ 731/night

C$ 731 totalFINDHOTEL
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Superior Rooms - Panoramic view
Snaptravel

C$ 1,153/night

C$ 1,153 totalSnaptravel
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Luxury Rooms - Lake view
FINDHOTEL

C$ 838/night

C$ 838 totalFINDHOTEL
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Double Rooms - Sea view
Snaptravel

C$ 717/night

C$ 717 totalSnaptravel
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Other Rooms - Lake view
Agoda.com

C$ 706/night

C$ 706 totalAgoda.com
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Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Board games/puzzles
  • Fishing
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Night club

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Family friendly

  • Kids toys
  • Babysitting or child care
  • Books, DVDs, music for children
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Swimming pool toys
  • Children's television networks

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

General

  • Family rooms
  • Garden view
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Solarium
  • Bridal suite
  • Telephone

Dining

  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV
  • Smartphone dock

Accessibility and suitability

  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Disabled Access
  • Elevator

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Workspace

  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Fitness

  • Fitness centre
  • Tennis

Places of interest near The Grand at Moon Palace Cancun

Attractions in Cancún, Mexico curated by momondo

The Grand at Moon Palace Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo

Restaurants and Cafés

Cusco0.8 km
Le Chateau0.8 km
JC Steakhouse0.8 km
Cielito Lindo0.8 km

Reviews

8.1
GreatBased on 28 verified guest reviews
8.2Families
8.7Couples
6.6Solo
7.5Friends

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The Grand at Moon Palace Cancun room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • Driving distance from Cancún to The Grand at Moon Palace Cancun and vice versa is 7.3 km and the overall drive time is about 13min. Driving time can vary based on the time of day and traffic.

  • With parking available at The Grand at Moon Palace Cancun, you could always rent a car for as low as C$ 11/day and park it at the hotel. This would give you freedom while visiting Cancún. Another more common option is to just take a taxi or rideshare service from the airport to The Grand at Moon Palace Cancun. The nearest airport to the hotel is Cancún.

  • Yes, The Grand at Moon Palace Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. If you are staying at The Grand at Moon Palace Cancun, you are more than welcome to order food through the hotel’s room service menu.

  • Yes, The Grand at Moon Palace Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Getting to Cancún city center should be easy enough, as it is just 18.6 km away from The Grand at Moon Palace Cancun. In Cancún city center you will find Playa Delfines, along with many other popular sights and things to do.

  • If you have questions about The Grand at Moon Palace Cancun or your reservation, please call the front desk directly at +52 998 881 6000.

  • Yes, The Grand at Moon Palace Cancun has Wi-Fi available to hotel guests.

  • The Grand at Moon Palace Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.


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