The Grand at Moon Palace Cancun
5-stars hotel with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 45 reviews
per night
About The Grand at Moon Palace Cancun, Cancún
The Grand at Moon Palace Cancun photos
Rooms
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Aparthotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Carbon monoxide detector
- Cleaning products
Things to do
- Gift shop
- Shops (on site)
- Bicycle rental
- Board games/puzzles
- Fishing
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Car rental
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
- Tile/marble floor
Family friendly
- Kids toys
- Babysitting or child care
- Books, DVDs, music for children
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Dining
- Breakfast included
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled Access
- Elevator
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- Smartphone dock
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Computer use available
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness centre
- Tennis
Places of interest near The Grand at Moon Palace Cancun
Attractions in Cancún, Mexico curated by momondo
The Grand at Moon Palace Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
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The Grand at Moon Palace Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
Driving distance from Cancun to The Grand at Moon Palace Cancun and vice versa is 7.3 km and the overall drive time is about 13min. Driving time can vary based on the time of day and traffic.
With parking available at The Grand at Moon Palace Cancun, you could always rent a car for as low as C$ 7/day and park it at the hotel. This would give you freedom while visiting Cancún. Another more common option is to just take a taxi or rideshare service from the airport to The Grand at Moon Palace Cancun. The nearest airport to the hotel is Cancun.
Yes, The Grand at Moon Palace Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. If you are staying at The Grand at Moon Palace Cancun, you are more than welcome to order food through the hotel’s room service menu.
Yes, The Grand at Moon Palace Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
Getting to Cancún city centre should be easy enough, as it is just 18.6 km away from The Grand at Moon Palace Cancun. In Cancún city centre you will find Playa Delfines, along with many other popular sights and things to do.
If you have questions about The Grand at Moon Palace Cancun or your reservation, please call the front desk directly at +52 998 881 6000.
Yes, The Grand at Moon Palace Cancun has Wi-Fi available to hotel guests.
The Grand at Moon Palace Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
12:00 PM is the check-out time at The Grand at Moon Palace Cancun. Late check-out may be available at the hotel's discretion.
The cheapest deals found start from only C$ 610 per night. The average rate for rooms at The Grand at Moon Palace Cancun is currently around C$ 1,047/night. Enter your dates in the form above to see more.
Yes, you can do your laundry at The Grand at Moon Palace Cancun. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
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