Moon Palace The Grand Cancun
Rental with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 174 reviews
per night
About Moon Palace The Grand Cancun, Cancún
Moon Palace The Grand Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Basketball court
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Snorkeling
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Private entrance
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Dining
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness centre
- Tennis
Health and safety
- Daily housekeeping
Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
Moon Palace The Grand Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Moon Palace The Grand Cancun compare to other 5-star hotels in Cancún?
Moon Palace The Grand Cancun is C$ 0 cheaper than the average 5-star hotel in Cancún. You can usually find a nightly rate of C$ 754 when staying at Moon Palace The Grand Cancun.
How far is Moon Palace The Grand Cancun from Cancun?
Driving distance from Cancun to Moon Palace The Grand Cancun and vice versa is 7.8 km and the overall drive time is about 14min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Moon Palace The Grand Cancun from Cancun?
With parking available at Moon Palace The Grand Cancun, you could always rent a car for as low as C$ 7/day and park it at the hotel. This would give you freedom while visiting Cancún. Another more common option is to just take a taxi or rideshare service from the airport to Moon Palace The Grand Cancun. The nearest airport to the hotel is Cancun.
Are there food options at Moon Palace The Grand Cancun?
Yes, Moon Palace The Grand Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. If you are staying at Moon Palace The Grand Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Moon Palace The Grand Cancun have a pool?
Yes, Moon Palace The Grand Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Moon Palace The Grand Cancun to Cancún city centre?
Getting to Cancún city centre should be easy enough, as it is just 19.8 km away from Moon Palace The Grand Cancun. In Cancún city centre you will find Parque Las Palapas, along with many other popular sights and things to do.
What is the phone number for Moon Palace The Grand Cancun?
If you have questions about Moon Palace The Grand Cancun or your reservation, please call the front desk directly at +52 998 881 6000.
Does Moon Palace The Grand Cancun have Wi-Fi available?
Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Moon Palace The Grand Cancun?
Moon Palace The Grand Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Moon Palace The Grand Cancun?
12:00 PM is the check-out time at Moon Palace The Grand Cancun. Late check-out may be available at the hotel's discretion.
How much is a room at Moon Palace The Grand Cancun?
The cheapest deals found start from only C$ 625 per night. The average rate for rooms at Moon Palace The Grand Cancun is currently around C$ 1,135/night. Enter your dates in the form above to see more.
Is there laundry service in Moon Palace The Grand Cancun?
Yes, you can do your laundry at Moon Palace The Grand Cancun. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Cancún?
As of July 2025, there are 4,176 operators available to choose from for hotels in Cancún.
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Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo