The Reef 28
4-star Hotel, Adults only
1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo
+52 984 873 4120based on 2,227 reviews
per night
About The Reef 28, Playa del Carmen
The Reef 28 photos
Rooms
Hotel Amenities & Facilities
- Adults only
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Indoor pool
- Outdoor pool
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Open-air bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
Things to do
- Gift shop
- Beach access
- Board games/puzzles
- Game room
- Scuba diving
- Diving
- Snorkeling
- Table tennis
- Pool table
- Night club
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Tour desk
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- No smoking
- Private entrance
- Disabled Access
- Adults only
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
General
- Storage available
- Quiet street view
- Sea view
- Seating area
- Sofa
- Telephone
- City view
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Microwave
- Stovetop
- Coffee machine
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Fitness room
Workspace
- Desk
Reviews
Pros +
- Paty in the Mexican restaurant was amazing! (in 23 reviews)
- We had such a great stay here and definitely recommend the all inclusive package (in 4 reviews)
- "Beautiful,well kept and spacious room" (in 25 reviews)
Cons -
- One block away from the beach. (in 2 reviews)
- Loud music and bad staff service. (in 4 reviews)
- From the front desk to the servers! (in 6 reviews)
The Reef 28 room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does The Reef 28 compare to other 4-star hotels in Playa del Carmen?
The Reef 28 is typically below the average price of 4 star hotels in Playa del Carmen. On average, you can expect to pay C$ 283 per night in Playa del Carmen. The Reef 28 typically costs C$ 168 per night, which is C$ 115 cheaper than the Playa del Carmen average.
How far is The Reef 28 from Cozumel?
If you're looking to go directly from Cozumel to The Reef 28, expect a 35min drive as they are around 19.1 km apart.
What is the best way to get to The Reef 28 from Cozumel?
The Reef 28 has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cozumel to the hotel, but also around Playa del Carmen during your stay may be renting a car. Car rentals in Playa del Carmen are on average C$ 7/day. If you’re looking for a simple travel option from Cozumel to The Reef 28, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at The Reef 28?
There is a restaurant at The Reef 28 that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 873 4120 for kitchen hours.
Does The Reef 28 have a pool?
Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. The Reef 28 may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is The Reef 28 to Playa del Carmen city centre?
1.3 km separate the front steps of The Reef 28 and the city centre of Playa del Carmen, where you can keep busy with restaurants, shopping and of course Parque Xplor, a very popular landmark in Playa del Carmen.
What is the phone number for The Reef 28?
If you have questions or concerns about your stay at The Reef 28, call +52 984 873 4120 to speak with a front desk representative.
Does The Reef 28 have Wi-Fi available?
Yes, The Reef 28 has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Reef 28?
There is a hotel gym accessible to guests staying at The Reef 28. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for The Reef 28?
12:00 PM is the check-out time at The Reef 28. Late check-out may be available at the hotel's discretion.
How much is a room at The Reef 28?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for The Reef 28 at the moment between C$ 144 and C$ 264 a night. Enter preferred dates in the form above to see the best-matched deals for you.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9,029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
Places of interest near The Reef 28
Attractions in Playa del Carmen, Mexico curated by momondo
The Reef 28 location: 1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo
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