Playacar Palace
5-star Hotel with Outdoor pool
Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4960based on 85 reviews
per night
About Playacar Palace, Playa del Carmen
Playacar Palace photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Scuba diving
- Diving
- Beauty salon
- Pool table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
General
- Family rooms
- Storage available
- Sea view
- Slippers
- Solarium
- Telephone
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kids' club
- Complimentary breakfast
- Playground
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled Access
- Elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- "Very educated, polite and client oriented" (in 1 review)
- "The Staff was super friendly, and location was great,." (in 2 reviews)
- "Entertainment staff, food and service is a top notch" (in 3 reviews)
Cons -
- Sometimes we got wash cloths sometime not. (in 1 review)
- Only double beds not queen size beds. (in 1 review)
- Some days they were out of beach towels. (in 1 review)
Playacar Palace room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Playacar Palace compare to other 5-star hotels in Playa del Carmen?
On average, Playacar Palace is less than the Playa del Carmen average rate for 5-star hotels. The nightly rate at Playacar Palace is typically C$ 520, whereas the nightly rate in Playa del Carmen is C$ 226 more.
How far is Playacar Palace from Cozumel?
Driving distance from Cozumel to Playacar Palace and vice versa is 19.0 km and the overall drive time is about 35min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Playacar Palace from Cozumel?
Playacar Palace has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cozumel to the hotel, but also around Playa del Carmen during your stay may be renting a car. Car rentals in Playa del Carmen are on average C$ 8/day. If you’re looking for a simple travel option from Cozumel to Playacar Palace, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Playacar Palace?
Yes, Playacar Palace does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Playa del Carmen for those looking for something different. Guests staying at Playacar Palace are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Playacar Palace have a pool?
Playacar Palace does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Playacar Palace to Playa del Carmen city centre?
Playacar Palace is 0.7 km away from the city centre of Playa del Carmen, where you can find interesting sights such as Parque Xplor.
What is the phone number for Playacar Palace?
If you have questions or concerns about your stay at Playacar Palace, call +52 984 873 4960 to speak with a front desk representative.
Does Playacar Palace have Wi-Fi available?
Yes, Playacar Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Playacar Palace?
Playacar Palace has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Playacar Palace?
For Playacar Palace, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.
How much is a room at Playacar Palace?
The average price for a night at Playacar Palace found recently is C$ 611 and can go as low as C$ 477/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Playacar Palace?
Yes, laundry services are accessible for guests staying at Playacar Palace, Playa del Carmen. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9,029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
Places of interest near Playacar Palace
Attractions in Playa del Carmen, Mexico curated by momondo
Playacar Palace location: Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo
Top landmarks
momondo’s favourite Playa del Carmen hotels
Nearby accommodation in Playa del Carmen
Playacar
See more