Hotel Cielo
3-star Hotel with Private beach
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo
+52 984 873 1227based on 171 reviews
per night
About Hotel Cielo, Playa del Carmen
Hotel Cielo photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Free Internet
- Conditioner
Services and conveniences
- Wedding services
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Eco tourism
- Beach access
- Bicycle rental
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Accessibility and suitability
- No smoking
- Private entrance
Dining
- Restaurant
- Food can be delivered to guest accommodation
General
- Family rooms
- City view
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry service
Bedroom
- Extra-long beds (> 2 metres)
Workspace
- Desk
Reviews
Pros +
- The best staff and owners. (in 14 reviews)
- It is close to the beach and ferry which was excellent. (in 2 reviews)
- "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
- The mall is approximately one mile north. (in 1 review)
- The service at their restaurant was extremely slow (in 2 reviews)
- Quaint and quirky decor and a restaurant next door and several (in 1 review)
Hotel Cielo room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Hotel Cielo compare to other 3-star hotels in Playa del Carmen?
Hotel Cielo is typically below the average price of 3 star hotels in Playa del Carmen. On average, you can expect to pay C$ 222 per night in Playa del Carmen. Hotel Cielo typically costs C$ 77 per night, which is C$ 145 cheaper than the Playa del Carmen average.
How far is Hotel Cielo from Cozumel?
If there is no traffic, the 19.0 km drive between Cozumel and Hotel Cielo should only take about 35min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Hotel Cielo from Cozumel?
Another more common option is to just take a taxi or rideshare service from the airport to Hotel Cielo. The nearest airport to the hotel is Cozumel.
Are there food options at Hotel Cielo?
Hotel Cielo does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel Cielo at +52 984 873 1227. If you are staying at Hotel Cielo, you are more than welcome to order food through the hotel’s room service menu.
Does Hotel Cielo have a pool?
Judging by our data, Hotel Cielo does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. It would be best to call Hotel Cielo at +52 984 873 1227.
How close is Hotel Cielo to Playa del Carmen city centre?
Hotel Cielo is just 0.5 km away from Playa del Carmen city centre. The closest landmark to the centre of Playa del Carmen is Parque Xplor, which is very accessible to Hotel Cielo guests.
What is the phone number for Hotel Cielo?
You can reach the main line at +52 984 873 1227.
Does Hotel Cielo have Wi-Fi available?
Yes, Hotel Cielo has Wi-Fi available to hotel guests.
What time is check-out for Hotel Cielo?
Hotel Cielo check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.
How much is a room at Hotel Cielo?
C$ 108/night is a good average price right now, and some users have even reported deals that start from only C$ 77/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Hotel Cielo?
Yes, you can take care of all your laundry needs with the on-premise services at Hotel Cielo, Playa del Carmen.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9,029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
Places of interest near Hotel Cielo
Attractions in Playa del Carmen, Mexico curated by momondo
Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo
Top landmarks
momondo’s favourite Playa del Carmen hotels
Nearby accommodation in Playa del Carmen
Playacar
See more