Kempinski Hotel Cancún
5-star Hotel with Private beach
Retorno del Rey #36, 77500 Cancún, Quintana Roo
+52 998 881 0808based on 679 reviews
per night
About Kempinski Hotel Cancún, Cancún
Kempinski Hotel Cancún photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Casino
- Fishing
- Golf
- Canoeing
- Cooking classes
- Beauty salon
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Beachfront
- Slippers
- Solarium
- Lockers
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
- Kids' club
- Playground
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Media and entertainment
- Cable or satellite TV
Reviews
Pros +
- "Excellent hotel, everything was very good." (in 13 reviews)
- Clean and very service oriented! (in 31 reviews)
- Amazing and friendly staff (in 48 reviews)
Cons -
- Expensive not worth the money. (in 3 reviews)
- There are 25 other properties at half the price up and down the beach. (in 2 reviews)
- I never saw such bad quality of ritz carlton. (in 2 reviews)
Kempinski Hotel Cancún room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Kempinski Hotel Cancún compare to other 5-star hotels in Cancún?
On average, Kempinski Hotel Cancún is less than the Cancún average rate for 5-star hotels. The nightly rate at Kempinski Hotel Cancún is typically C$ 445, whereas the nightly rate in Cancún is C$ 407 more.
How far is Kempinski Hotel Cancún from Cancun?
Kempinski Hotel Cancún is 12.9 km away from Cancun. You can typically expect your drive time from Kempinski Hotel Cancún to Cancun to be 24min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Kempinski Hotel Cancún from Cancun?
If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Kempinski Hotel Cancún offers parking on site. Car rentals in the area typically go for C$ 7/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to Kempinski Hotel Cancún. The nearest airport to the hotel is Cancun.
Are there food options at Kempinski Hotel Cancún?
Yes, Kempinski Hotel Cancún does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. If you are staying at Kempinski Hotel Cancún, you are more than welcome to order food through the hotel’s room service menu.
Does Kempinski Hotel Cancún have a pool?
Yes, Kempinski Hotel Cancún has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Kempinski Hotel Cancún to Cancún city centre?
Getting to Cancún city centre should be easy enough, as it is just 9.3 km away from Kempinski Hotel Cancún. In Cancún city centre you will find Parque Las Palapas, along with many other popular sights and things to do.
What is the phone number for Kempinski Hotel Cancún?
You can reach the main line at +52 998 881 0808.
Does Kempinski Hotel Cancún have Wi-Fi available?
Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Kempinski Hotel Cancún?
Kempinski Hotel Cancún has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Kempinski Hotel Cancún?
For Kempinski Hotel Cancún, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.
How much is a room at Kempinski Hotel Cancún?
Guests can currently expect to pay C$ 583 on average for a night at Kempinski Hotel Cancún, Cancún. Enter your desired travel dates in the form above to find deals starting at C$ 322 per night.
Is there laundry service in Kempinski Hotel Cancún?
Laundry services are available at Kempinski Hotel Cancún. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4,213 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near Kempinski Hotel Cancún
Attractions in Cancún, Mexico curated by momondo
Kempinski Hotel Cancún location: Retorno del Rey #36, 77500 Cancún, Quintana Roo