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Kempinski Hotel Cancún

5-star Hotel with Private beach

Retorno del Rey #36, 77500 Cancún, Quintana Roo

+52 998 881 0808

based on 169 reviews

Tue 3/10
Wed 4/10

About Kempinski Hotel Cancún, Cancún

Value for money
This modern resort is conveniently situated in Hotel Zone and provides its guests with a Jacuzzi, a private beach and an outdoor pool. It is located a short walk from Spa at The Royal Sands. Guests of The Ritz-Carlton Cancun can start their day at Kayanta Spa and Salon, or enjoy the various leisure facilities, such as outdoor tennis courts. Relaxation facilities include a sauna and a beauty centre. The resort also offers a well-equipped fitness center. The rooms at The Ritz-Carlton Cancun were refurbished in 2006 and feature a mini bar and a desk. Guests of The Ritz-Carlton Cancun are welcome to sample Asian cuisine at The Sushi Bar, or try Mediterranean meals at Fantino. There is also a selection of drinks to enjoy at the bar, which has a view of the beach. The area around the resort has a variety of cafés and restaurants. The friendly staff at the tour desk are available to organize tours and activities in Cancun.

Kempinski Hotel Cancún photos


Wed 4/10
Sun 8/10
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Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Sauna


  • Lockers
  • Storage available
  • Beachfront
  • Sea view
  • Slippers
  • Solarium
  • Telephone


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Golf
  • Cooking classes
  • Beauty salon

Parking and transportation

  • Parking
  • Shuttle service (additional charge)
  • Private parking
  • Airport shuttle
  • Valet parking

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled Access
  • Elevator


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet
  • Kids' club
  • Playground


  • Hairdryer
  • Bathrobe
  • Shower
  • Bathtub


  • Aerobics
  • Fitness centre
  • Tennis


  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV

Places of interest near Kempinski Hotel Cancún

Attractions in Cancún, Mexico curated by momondo

Kempinski Hotel Cancún location: Retorno del Rey #36, 77500 Cancún, Quintana Roo

Top landmarks

Kukulcan Plaza1.0 km
Playa Marlin1.2 km
Acuario Interactivo1.8 km
Chichen Itza192.2 km
Museo Maya de Cancun2.6 km
Playa Delfines3.8 km
El Rey Ruins4.0 km
Playa Chac Mool4.4 km
Cancun Golf Club at Pok Ta Pok4.6 km

Restaurants and Cafés

Casitas - Cancun0.1 km
Puerto Madero - Cancun0.2 km
H Roof0.3 km
Le Petit Chef by Harry's Cancún0.3 km
Porfirio's Cancun0.3 km
Hana Polynesian Grill0.3 km
Barezzito - Puerto Cancun0.3 km
Harry's Cancun Prime Steakhouse & Raw Bar0.3 km
Taboo Cancun0.4 km


WonderfulBased on 169 verified guest reviews

Kempinski Hotel Cancún room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Kempinski Hotel Cancún compare to other 5-star hotels in Cancún?

    On average, Kempinski Hotel Cancún is less than the Cancún average rate for 5-star hotels. The nightly rate at Kempinski Hotel Cancún is typically C$ 464, whereas the nightly rate in Cancún is C$ 170 more.

  • How far is Kempinski Hotel Cancún from Cancun?

    Kempinski Hotel Cancún is 12.9 km away from Cancun. You can typically expect your drive time from Kempinski Hotel Cancún to Cancun to be 24min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Kempinski Hotel Cancún from Cancun?

    If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Kempinski Hotel Cancún offers parking on site. Car rentals in the area typically go for C$ 7/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to Kempinski Hotel Cancún. The nearest airport to the hotel is Cancun.

  • Are there food options at Kempinski Hotel Cancún?

    Yes, Kempinski Hotel Cancún does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. If you are staying at Kempinski Hotel Cancún, you are more than welcome to order food through the hotel’s room service menu.

  • Does Kempinski Hotel Cancún have a pool?

    Yes, Kempinski Hotel Cancún has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Kempinski Hotel Cancún to Cancún city centre?

    Getting to Cancún city centre should be easy enough, as it is just 9.3 km away from Kempinski Hotel Cancún. In Cancún city centre you will find Parque Las Palapas, along with many other popular sights and things to do.

  • What is the phone number for Kempinski Hotel Cancún?

    You can reach the main line at +52 998 881 0808.

  • Does Kempinski Hotel Cancún have Wi-Fi available?

    Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Kempinski Hotel Cancún?

    Kempinski Hotel Cancún has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for Kempinski Hotel Cancún?

    For Kempinski Hotel Cancún, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Kempinski Hotel Cancún?

    Guests can currently expect to pay C$ 645 on average for a night at Kempinski Hotel Cancún, Cancún. Enter your desired travel dates in the form above to find deals starting at C$ 370 per night.

  • Is there laundry service in Kempinski Hotel Cancún?

    Laundry services are available at Kempinski Hotel Cancún. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.

  • How many operators does momondo search for hotels in Cancún?

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are refreshed on a daily basis.

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