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The Ritz-Carlton Cancun

Retorno del Rey #36, 77500 Cancún, Quintana Roo

+52 998 881 0808

based on 259 reviews

C$ 392

per night

About The Ritz-Carlton Cancun, Cancún

Value for money
This modern resort is conveniently situated in Hotel Zone and provides its guests with a Jacuzzi, a private beach and an outdoor pool. It is located a short walk from Spa at The Royal Sands. Guests of The Ritz-Carlton Cancun can start their day at Kayanta Spa and Salon, or enjoy the various leisure facilities, such as outdoor tennis courts. Relaxation facilities include a sauna and a beauty centre. The resort also offers a well-equipped fitness center. The rooms at The Ritz-Carlton Cancun were refurbished in 2006 and feature a mini bar and a desk. Guests of The Ritz-Carlton Cancun are welcome to sample Asian cuisine at The Sushi Bar, or try Mediterranean meals at Fantino. There is also a selection of drinks to enjoy at the bar, which has a view of the beach. The area around the resort has a variety of cafés and restaurants. The friendly staff at the tour desk are available to organize tours and activities in Cancun.

The Ritz-Carlton Cancun photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Fri 24/6
Sat 25/6
Fri 24/6
Sat 25/6
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Is it really the cheapest?

We search major booking sites and individual hotels so you can compare the best deals on The Ritz-Carlton Cancun rooms.

Standard Rooms - Garden view
2 double beds

2 double beds


C$ 1,135/night

C$ 1,135 totalZenhotels.com
View Deal
Executive Rooms - Skyline view
1 king bed

1 king bed


C$ 529/night

C$ 529 totalExpedia
View Deal
Luxury Rooms - Harbour view
1 king bed

1 king bed


C$ 735/night

View Deal
Double Rooms - Mountain view
1 king bed

1 king bed


C$ 930/night

C$ 930 totalPrestigia
View Deal
King Rooms - Mountain view
1 king bed

1 king bed


C$ 392/night

C$ 392 total123Milhas
View Deal
Other Rooms - Garden view

C$ 579/night

C$ 579 totalAgoda.com
View Deal

Resort Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • Business centre
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Spa and wellness centre
  • Massage
  • Sauna


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Refrigerator
  • Coffee machine


  • Executive lounge access
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Telephone
  • Carpeted


  • Internet
  • Wi-Fi
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Towels

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • CD player
  • Smartphone dock
  • TV

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Pets not allowed
  • Disabled Access
  • Elevator


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Bathtub
  • Spa bath
  • Toilet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Private parking
  • Valet parking


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Shops (on site)
  • Eco tourism
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids' club
  • Playground


  • Computer use available
  • Fax/photocopying
  • Desk


  • Aerobics
  • Fitness centre
  • Tennis


  • Alarm clock

Places of interest near The Ritz-Carlton Cancun

Attractions in Cancún, Mexico curated by momondo

The Ritz-Carlton Cancun location: Retorno del Rey #36, 77500 Cancún, Quintana Roo

Restaurants and Cafés

Puerto Madero - Cancun0.2 km
H Roof0.3 km
Harry's Cancun Prime Steakhouse & Raw Bar0.3 km
Le Petit Chef by Harry's Cancún0.3 km


GreatBased on 259 verified guest reviews

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The Ritz-Carlton Cancun room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, The Ritz-Carlton Cancun is less than the Cancún average rate for 5-star hotels. The nightly rate at The Ritz-Carlton Cancun is typically C$ 509, whereas the nightly rate in Cancún is C$ 343 more.

  • The Ritz-Carlton Cancun is 12.9 km away from Cancun. You can typically expect your drive time from The Ritz-Carlton Cancun to Cancun to be 24min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that The Ritz-Carlton Cancun offers parking on site. Car rentals in the area typically go for C$ 7/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to The Ritz-Carlton Cancun. The nearest airport to the hotel is Cancun.

  • Yes, The Ritz-Carlton Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. If you are staying at The Ritz-Carlton Cancun, you are more than welcome to order food through the hotel’s room service menu.

  • Yes, The Ritz-Carlton Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Getting to Cancún city centre should be easy enough, as it is just 9.3 km away from The Ritz-Carlton Cancun. In Cancún city centre you will find Playa Delfines, along with many other popular sights and things to do.

  • You can reach the main line at +52 998 881 0808.

  • Yes, The Ritz-Carlton Cancun has Wi-Fi available to hotel guests.

  • The Ritz-Carlton Cancun has a fitness centre available for guests who would like to use it throughout their stay.

  • For The Ritz-Carlton Cancun, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • Guests can currently expect to pay C$ 762 on average for a night at The Ritz-Carlton Cancun, Cancún. Enter your desired travel dates in the form above to find deals starting at C$ 441 per night.

  • Laundry services are available at The Ritz-Carlton Cancun. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.

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