
About JW Marriott Cancun Resort & Spa, Cancún
JW Marriott Cancun Resort & Spa photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Chapel/shrine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled Access
- Elevator
- Upper floors accessible by elevator
Things to do
- Gift shop
- Game room
- Scuba diving
- Diving
- Snorkeling
- Beauty salon
- Water sport facilities (on site)
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- I loved everything ! (in 23 reviews)
- World-class staff and service! (in 73 reviews)
- Amazing View (in 9 reviews)
Cons -
- Very extensive but not worth the price. (in 3 reviews)
- Every time I spoke to them they told me to ask the front desk. (in 3 reviews)
- I was disappointed in the about of construction happening at the hotel. (in 10 reviews)
JW Marriott Cancun Resort & Spa room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does JW Marriott Cancun Resort & Spa compare to other 5-star hotels in Cancún?
JW Marriott Cancun Resort & Spa is typically below the average price of 5 star hotels in Cancún. On average, you can expect to pay C$ 874 per night in Cancún. JW Marriott Cancun Resort & Spa typically costs C$ 428 per night, which is C$ 446 cheaper than the Cancún average.
How far is JW Marriott Cancun Resort & Spa from Cancun?
There are 12.4 km between Cancun and JW Marriott Cancun Resort & Spa. The drive to and from the airport should be about 23min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to JW Marriott Cancun Resort & Spa from Cancun?
JW Marriott Cancun Resort & Spa has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancun to the hotel, but also around Cancún during your stay may be renting a car. Car rentals in Cancún are on average C$ 7/day. A very popular option for travellers staying at JW Marriott Cancun Resort & Spa would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at JW Marriott Cancun Resort & Spa?
There is a restaurant at JW Marriott Cancun Resort & Spa that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 848 9600 for kitchen hours. One of the easiest dining options for Cancún guests staying in JW Marriott Cancun Resort & Spa is to get room service, which is available to all hotel guests.
Does JW Marriott Cancun Resort & Spa have a pool?
JW Marriott Cancun Resort & Spa does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is JW Marriott Cancun Resort & Spa to Cancún city centre?
JW Marriott Cancun Resort & Spa is 9.6 km away from the city centre of Cancún, where you can find interesting sights such as Parque Las Palapas.
What is the phone number for JW Marriott Cancun Resort & Spa?
For questions regarding the hotel or your stay at JW Marriott Cancun Resort & Spa, call +52 998 848 9600.
Does JW Marriott Cancun Resort & Spa have Wi-Fi available?
Yes, JW Marriott Cancun Resort & Spa has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at JW Marriott Cancun Resort & Spa?
There is a hotel gym accessible to guests staying at JW Marriott Cancun Resort & Spa. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for JW Marriott Cancun Resort & Spa?
The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at JW Marriott Cancun Resort & Spa?
The cheapest deals found start from only C$ 351 per night. The average rate for rooms at JW Marriott Cancun Resort & Spa is currently around C$ 559/night. Enter your dates in the form above to see more.
Is there laundry service in JW Marriott Cancun Resort & Spa?
Yes, you can do your laundry at JW Marriott Cancun Resort & Spa. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4,215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near JW Marriott Cancun Resort & Spa
Attractions in Cancún, Mexico curated by momondo
JW Marriott Cancun Resort & Spa location: Blvd. Kukulcan, Km 14.5, Lote 40-A, 77500 Cancún, Quintana Roo