Viceroy Riviera Maya, a Luxury Villa Resort
5-star Hotel with Private beach
Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo
+52 984 877 3000based on 164 reviews
per night
About Viceroy Riviera Maya, a Luxury Villa Resort, Playa del Carmen
Viceroy Riviera Maya, a Luxury Villa Resort photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
Services and conveniences
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining area
Pool and spa
- Private pool
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- CD player
- Pay-per-view channels
- TV
- DVD player
Things to do
- Gift shop
- Eco tourism
- Fishing
- Scuba diving
- Diving
- Snorkeling
- Windsurfing
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Hypoallergenic
- Allergy-free room
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bathroom
- Shower
- Hairdryer
- Bathrobe
- Private bathroom
Bedroom
- Wardrobe or closet
General
- Telephone
Health and safety
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- "With its understated elegance, the Viceroy offers a great alternative to the" (in 2 reviews)
- Best food in Mexico. (in 5 reviews)
- Beautiful setting and good food. (in 2 reviews)
Cons -
- We woke up every morning to the sound of whirring chainsaws and loud construction. (in 1 review)
- Rocky beach was a drag. (in 1 review)
- Not a typical Viceroy. (in 1 review)
Viceroy Riviera Maya, a Luxury Villa Resort room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Viceroy Riviera Maya, a Luxury Villa Resort compare to other 5-star hotels in Playa del Carmen?
On average, Viceroy Riviera Maya, a Luxury Villa Resort is less than the Playa del Carmen average rate for 5-star hotels. The nightly rate at Viceroy Riviera Maya, a Luxury Villa Resort is typically C$ 702, whereas the nightly rate in Playa del Carmen is C$ 40 more.
How far is Viceroy Riviera Maya, a Luxury Villa Resort from Cozumel?
There are 19.4 km between Cozumel and Viceroy Riviera Maya, a Luxury Villa Resort. The drive to and from the airport should be about 36min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Viceroy Riviera Maya, a Luxury Villa Resort from Cozumel?
If you intend on renting a car to travel from Cozumel to the hotel, you will have peace of mind knowing that Viceroy Riviera Maya, a Luxury Villa Resort offers parking on site. Car rentals in the area typically go for C$ 7/day for a base model rental. If you’re looking for a simple travel option from Cozumel to Viceroy Riviera Maya, a Luxury Villa Resort, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Viceroy Riviera Maya, a Luxury Villa Resort pet-friendly?
Pets are allowed at Viceroy Riviera Maya, a Luxury Villa Resort.
Are there food options at Viceroy Riviera Maya, a Luxury Villa Resort?
Viceroy Riviera Maya, a Luxury Villa Resort does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Viceroy Riviera Maya, a Luxury Villa Resort at +52 984 877 3000. If you are staying at Viceroy Riviera Maya, a Luxury Villa Resort, you are more than welcome to order food through the hotel’s room service menu.
Does Viceroy Riviera Maya, a Luxury Villa Resort have a pool?
Yes, Viceroy Riviera Maya, a Luxury Villa Resort has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Viceroy Riviera Maya, a Luxury Villa Resort to Playa del Carmen city centre?
Viceroy Riviera Maya, a Luxury Villa Resort is 6.3 km away from the city centre of Playa del Carmen, where you can find interesting sights such as Parque Xplor.
What is the phone number for Viceroy Riviera Maya, a Luxury Villa Resort?
If you have questions about Viceroy Riviera Maya, a Luxury Villa Resort or your reservation, please call the front desk directly at +52 984 877 3000.
Does Viceroy Riviera Maya, a Luxury Villa Resort have Wi-Fi available?
Yes, Viceroy Riviera Maya, a Luxury Villa Resort has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Viceroy Riviera Maya, a Luxury Villa Resort?
There is a fitness centre available to Viceroy Riviera Maya, a Luxury Villa Resort guests.
What time is check-out for Viceroy Riviera Maya, a Luxury Villa Resort?
Standard check-out time at Viceroy Riviera Maya, a Luxury Villa Resort is 12:00 PM. Guests can check in after 3:00 PM.
How much is a room at Viceroy Riviera Maya, a Luxury Villa Resort?
The average price for a night at Viceroy Riviera Maya, a Luxury Villa Resort found recently is C$ 949 and can go as low as C$ 450/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Viceroy Riviera Maya, a Luxury Villa Resort?
The accommodation features laundry services for all guests. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9,029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are refreshed on a daily basis.
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Viceroy Riviera Maya, a Luxury Villa Resort location: Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo
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