Jeep car rentals in Denver

After 2 calls to the Cancun Airport Budget office being advised I could decline insurance with my Chase card coverage and a $2k deposit on my credit card. They wanted $700 I said NO, then $500? I said NO my husband stepped in he negotiated it to $365. What! It was a SCAM by SCAMMERS

I never got a car. I got a "courtesy" call to say my rental I had reserved for over two weeks in advance was not available the day before I left. And that they weren't responsible for my refund

I paid for my reservation through kayak but they charged me the same amount again

Total SCAM! No car available, waited on hold for over 30mins just to have young guys laughing. Total SCAM!

Good customer service

Very misleading pricing. They advertise unlimited miles, but it isn't. Charged me $74 for crossing just over the state line into Wyoming, then $.20/mile for every mile driven over 200. They track you, and sent me an email when I crossed the state line saying I violated their policy. Shuttle is very spotty; had to wait 15 mins at the airport, then 25 mins after I returned my rental car.

Good no problems

Smooth process

Horrible service, they want to charge you more after you paid your insurance fees

Helpful, efficient staff

The vehicle was the perfect fit fornour weekend needs. The vehicle was mostly clean. The interior of the windows were foggy and smeared. Easy enough for me to wipe down when I had the chance. Could have had a better vacuuming. Lots of loose grass and small rocks on floor. When all said and do e, good value. Shuttle was simple and easy.

The guy at the counter at DEN was amazing. Great service, very helpful and good jokes!!

Why does BMW let you lock your key in the car? It didn’t happen to us .. but

They were wonderful. Really nice cars , quick and friendly. I’ll use them in the future

Prompt at pick up. Anna was very friendly and helpful at drop off.

it wasn’t a rental car available but online said it was. bad business

Our car reservation was 30 miles from the airport. Enterprise wound up canceling our reservation and we had to get a last minute car from Dollar. The price difference was doubled. We made the original reservation weeks ahead of time in good faith. We flew half way across the country and almost had our vacation derailed because of some online miscommunication. Between third party bookings and Enterprise’s horrible customer service I will definitely be making my vacation plans differently next time.

Entered Denver Airport for our pickup and return location and it immediately popped up the variety of car options to reserve. We selected our small SUV and completed our reservation. Upon arrival at the airport following the rental car location we took the shuttle to the Enterprise location at which we were told the reservation want at the airport location and was actually downtown. We then had to spend $60 to Uber downtown to a dirty lot with two cars on site. The agent told us he could see our original reservation was as for the airport location but that it put us at their downtown location as cars were booked out at the other. The car smelled absolutely horrible- like a dirty diaper pale. We had to keep all the windows down to drive it. We returned the car and the manager said he could waive $100 for the odor but nothing else as it was an issue with Kayak’s reservation system and not Enterprise. I won’t rent through Kayak again….

Received the car with gas light on. Needed to put fuel in the car immediately. Employee had no understanding of procedures if the car gets involved in an accident. Had no number to give or insurance company info to give.

Because of the weather I guess they didn’t clean the outside so I had to clean the backup camera because I was not able to see out of it at all. But great overall for the price of a SUV

Do not user, pay extra for a different company like enterprise

They didn't have cars, wait was over two hours. Gave us a much smler vehicle then we had rented but still charged us for the larger one. Refuse to answer any of our emails about fixing the charge. I will be filing a complaint with the BBB when I get home.

Drop-off location not marked.

Line for pick up was nearly an hour. Drop off was chaos: no attendants at all.