Hyatt Ziva Riviera Cancun
4-star Hotel with Private beach
Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo
+52 998 881 4001based on 275 reviews
per night
About Hyatt Ziva Riviera Cancun, Puerto Morelos
Hyatt Ziva Riviera Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
General
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Privacy curtain
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
- Water slide
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Snorkeling
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Water park
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- Staff were amazing service excellent food fabulous. (in 10 reviews)
- The rooms were clean and the service awesome. (in 4 reviews)
- This is a beautiful property with 7 nice pools including an infinity pool. (in 4 reviews)
Cons -
- The room and hotel rules were the real downside of this resort. (in 5 reviews)
- Some of the restaurants were not great. (in 1 review)
- The rooms are very dated. (in 4 reviews)
Hyatt Ziva Riviera Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Hyatt Ziva Riviera Cancun compare to other 4-star hotels in Puerto Morelos?
Hyatt Ziva Riviera Cancun is C$ 77 cheaper than the average 4-star hotel in Puerto Morelos. You can usually find a nightly rate of C$ 337 when staying at Hyatt Ziva Riviera Cancun.
How far is Hyatt Ziva Riviera Cancun from Cancun?
There are 15.8 km between Cancun and Hyatt Ziva Riviera Cancun. The drive to and from the airport should be about 29min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Hyatt Ziva Riviera Cancun from Cancun?
Hyatt Ziva Riviera Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancun to the hotel, but also around Puerto Morelos during your stay may be renting a car. Car rentals in Puerto Morelos are on average C$ 63/day. If you’re looking for a simple travel option from Cancun to Hyatt Ziva Riviera Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Hyatt Ziva Riviera Cancun pet-friendly?
Yes, you’re free to bring your dog with you while staying at Hyatt Ziva Riviera Cancun.
Are there food options at Hyatt Ziva Riviera Cancun?
Yes, Hyatt Ziva Riviera Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Puerto Morelos for those looking for something different. One of the easiest dining options for Puerto Morelos guests staying in Hyatt Ziva Riviera Cancun is to get room service, which is available to all hotel guests.
Does Hyatt Ziva Riviera Cancun have a pool?
Hyatt Ziva Riviera Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Hyatt Ziva Riviera Cancun?
If you have questions about Hyatt Ziva Riviera Cancun or your reservation, please call the front desk directly at +52 998 881 4001.
Does Hyatt Ziva Riviera Cancun have Wi-Fi available?
Yes, Hyatt Ziva Riviera Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Riviera Cancun?
Hyatt Ziva Riviera Cancun has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Hyatt Ziva Riviera Cancun?
The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Hyatt Ziva Riviera Cancun?
The cheapest deals found start from only C$ 270 per night. The average rate for rooms at Hyatt Ziva Riviera Cancun is currently around C$ 509/night. Enter your dates in the form above to see more.
Is there laundry service in Hyatt Ziva Riviera Cancun?
Yes, there is. Reach out to Hyatt Ziva Riviera Cancun, Puerto Morelos for more details on all available laundry services. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Puerto Morelos?
There are 966 operators available for hotels in Puerto Morelos as of April 2025.
When did momondo last update prices for hotels in Puerto Morelos?
Prices for hotels in Puerto Morelos are refreshed on a daily basis.
Places of interest near Hyatt Ziva Riviera Cancun
Attractions in Puerto Morelos, Mexico curated by momondo
Hyatt Ziva Riviera Cancun location: Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo