Heaven at Hard Rock Hotel Riviera Maya - Adults Only
5-star Hotel with Private beach
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo
+52 984 875 1130based on 243 reviews
per night
About Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras
Heaven at Hard Rock Hotel Riviera Maya - Adults Only photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Adults only
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Bicycle rental
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Evening entertainment
- Beauty salon
- Water park
- Pool table
- Night club
- Basketball court
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Adults only
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Basics
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Saltwater pool
- Massage
- Pool bar
- Sauna
General
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Kitchen
- Kitchen
- Dishwasher
- Tea/coffee maker
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
- Playground
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Very nice rooms and staff. (in 1 review)
- "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
- "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
- "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
- The room we did get was not properly cleaned. (in 3 reviews)
- Some of the bar staff I found quite rude! (in 1 review)
Heaven at Hard Rock Hotel Riviera Maya - Adults Only room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Heaven at Hard Rock Hotel Riviera Maya - Adults Only compare to other 5-star hotels in Puerto Aventuras?
Heaven at Hard Rock Hotel Riviera Maya - Adults Only is typically below the average price of 5 star hotels in Puerto Aventuras. On average, you can expect to pay C$ 891 per night in Puerto Aventuras. Heaven at Hard Rock Hotel Riviera Maya - Adults Only typically costs C$ 586 per night, which is C$ 306 cheaper than the Puerto Aventuras average.
How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
The drive from Cozumel to Heaven at Hard Rock Hotel Riviera Maya - Adults Only will take you about 54min depending on traffic, with a distance of 29.1 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
Another more common option is to just take a taxi or rideshare service from the airport to Heaven at Hard Rock Hotel Riviera Maya - Adults Only. The nearest airport to the hotel is Cozumel.
Is Heaven at Hard Rock Hotel Riviera Maya - Adults Only pet-friendly?
Yes, you’re free to bring your dog with you while staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.
Are there food options at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
There is a restaurant at Heaven at Hard Rock Hotel Riviera Maya - Adults Only that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 875 1130 for kitchen hours. Guests staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
The best contact number for Heaven at Hard Rock Hotel Riviera Maya - Adults Only is +52 984 875 1130.
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
There is a hotel gym accessible to guests staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
For Heaven at Hard Rock Hotel Riviera Maya - Adults Only, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.
How much is a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
The cheapest deals found start from only C$ 534 per night. The average rate for rooms at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is currently around C$ 712/night. Enter your dates in the form above to see more.
Is there laundry service in Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Yes, you can take care of all your laundry needs with the on-premise services at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Puerto Aventuras?
There are 410 operators available for hotels in Puerto Aventuras as of April 2025.
When did momondo last update prices for hotels in Puerto Aventuras?
Prices for hotels in Puerto Aventuras were last updated today.
Places of interest near Heaven at Hard Rock Hotel Riviera Maya - Adults Only
Attractions in Puerto Aventuras, Mexico curated by momondo
Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo