Rooms Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and flat-screen televisions. Bathrooms with showers are provided. Conveniences include ceiling fans, and housekeeping is provided daily. Amenities Treat yourself with massages, body treatments, and facials. Additional features at this hotel include concierge services and a hair salon. Business}, Other Amenities Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Property Location When you stay at Hoteles Berny in Isla Mujeres, you'll be near the beach, within a 10-minute walk of Norte Beach and Miguel Hidalgo. This hotel is 8.1 mi (13 km) from Playa Mujeres Golf Club and 8.6 mi (13.8 km) from Ultramar Ferry Puerto Juárez. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 8 AM to 11 AM. Optional Charges Pet fee: MXN 200 per pet, per week Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 11:30 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety Professional property host/manager