Cozumel Palace
4-star Hotel with Private beach
Avenida Rafael E Melgan Km 1-5, 77600 Cozumel, Quintana Roo
+52 987 872 9430based on 112 reviews
per night
About Cozumel Palace, Cozumel
Cozumel Palace photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Eco tourism
- Beach access
- Bicycle rental
- Game room
- Scuba diving
- Diving
- Snorkeling
- Beauty salon
- Table tennis
Pool and spa
- Infinity pool
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Pool bar
General
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Soundproofing
- Telephone
- Tile/marble floor
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Disabled Access
- Elevator
Parking and transportation
- Parking
- Shuttle service (additional charge)
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Workspace
- Desk
Fitness
- Fitness centre
Reviews
Pros +
- The only negative was the focus on pitching their membership program. (in 1 review)
- Dinner included grilled lobster tail. (in 1 review)
- "Of the seven nights there, decent entertainment only three evenings!" (in 2 reviews)
Cons -
- Room service orders weren't always correct. (in 2 reviews)
- the noise in the room (in 3 reviews)
- For the price I paid I was interested in beach access. (in 3 reviews)
Cozumel Palace room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Cozumel Palace from Cozumel?
If you're looking to go directly from Cozumel to Cozumel Palace, expect a 5min drive as they are around 3.2 km apart.
What is the best way to get to Cozumel Palace from Cozumel?
Cozumel Palace has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cozumel to the hotel, but also around Cozumel during your stay may be renting a car. Car rentals in Cozumel are on average C$ 16/day. If you’re looking for a simple travel option from Cozumel to Cozumel Palace, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Cozumel Palace?
Cozumel Palace does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Cozumel Palace at +52 987 872 9430. Guests staying at Cozumel Palace are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Cozumel Palace have a pool?
Yes. Many momondo users travelling to Cozumel specifically look for hotels with a pool. Cozumel Palace may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Cozumel Palace?
For questions regarding the hotel or your stay at Cozumel Palace, call +52 987 872 9430.
Does Cozumel Palace have Wi-Fi available?
Yes, Cozumel Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Cozumel Palace?
There is a hotel gym accessible to guests staying at Cozumel Palace. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Cozumel Palace?
You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.
How much is a room at Cozumel Palace?
C$ 704/night is a good average price right now, and some users have even reported deals that start from only C$ 574/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Cozumel Palace?
Yes, there is. Reach out to Cozumel Palace, Cozumel for more details on all available laundry services. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Cozumel?
There are 784 operators available for hotels in Cozumel as of April 2025.
When did momondo last update prices for hotels in Cozumel?
Prices for hotels in Cozumel were last updated today.
Places of interest near Cozumel Palace
Attractions in Cozumel, Mexico curated by momondo
Cozumel Palace location: Avenida Rafael E Melgan Km 1-5, 77600 Cozumel, Quintana Roo