Situated under a 20-minute stroll from Banff Railway Station, Charltons Banff features an indoor pool. It also provides a day spa that is equipped with a beauty centre and a sauna. A variety of premium services are available for guests of Charltons Banff, such as an express check-in and check-out feature, a currency exchange and a ticket service. A gym is available to those wishing to keep up their exercise regimes while travelling. Leisure options at the hotel include massage services and a Jacuzzi. The hotel provides 57 rooms, all of which are fitted with cable/satellite channels, a mini bar and a refrigerator. All have a private bathroom with robes and amenities. Charltons Banff's in-house restaurant, Charlie's Pizza Restaurant, is a popular place to enjoy a meal. A choice of eating options can also be found in the surrounding area. Set amongst the natural beauty of Canadian Rocky Mountain Parks World Heritage Site, the hotel offers a variety of outdoor activities, such as fishing. Tunnel Mountain is a five-minute car trip away.