Tesla car rentals in New York

Nothing

I liked the helpful staff

Worst experience ever. Called in the am to tell me they did not have a car but would have one later that day. I called two hours to verify they would have a car before close. They told me they were waiting on the truck to arrive with the SUV’s and were given permission to stay after close until all customers received their rental. Needless to say it’s been a week after my reservation and never received my rental. The company did not make any type of follow up call about my rental. I was forced to find another vehicle during my kids spring break. This reservation was made a month in advance AND they called me a couple days prior of the reservation to confirm. I will never rent from Budget again.

Very efficient and fast. Great staff.

Better maintained car

Friendly and quick service. No delays.

I arrived about an hour earlier than my scheduled pick up time and the car I had reserved was not on-site. I was offered an upgraded vehicle for same price but had to pay for an extra day (for 1hr)-then proceeded to wait for 30 min for the staff to give me the keys to the vehicle that was easily seen in the parking lot. They did not tell me what the daily rate would be, nor did it show up on the small screen and I signed the rental agreement thinking it was an amended rental agreement to include my other reservation. I was very surprised to see later in the email the entire rental agreement that was for only one day and the cost was almost the same as for my initial multi day reservation. I had a similar issue at another Sixt rental location in Phoenix AZ in which there were additional fees that were added but I didn’t see them on the small screen. I think it would be helpful if they had full screens where we could see all the sections we are signing off on and then the list of charges with the total.

This rental facility has to be one of the worst in the country for being at a major airport. Pick up and drop off we’re terrible. Cars everywhere. Too hard to differentiate between Sixt and the other companies. Signs wrong. Horrible. Felt bad for the staff because the facility is terrible for them to do their job.

They charged me one more day . I dropped the car at 7 PM , and they charged me until the next day. Terrible

Great experience. Very friendly staff in Miami and NY

The representative at the counter was helpful but the manager put us in a $53 car when I had paid $69. All he had left was a cheaper electric car and didn't adjust the rate. I thought I was agreeing to a "manager's special" but it was actually a "manager's choice". He made a CHOICE to put me in a lower priced car at a higher price. It was only a two day rental so I only overpaid by $32. The other issue was that I was making a one way, 900 mile road trip and stopping every 200 miles and spending an hour recharging an electric car was unacceptable.

Apple Card fiasco. Why take as form of payment if card can’t be validated at pickup?!

The staff are very helpful from pick-up to drop-off

Great customer service. Everyone I interacted with was kind, competent, and professional.

We received the truck we wanted. Everything was great.

The representative I met in the morning was so nice and friendly. She wanted to get me out of there quick so she gave me an upgrade. Everyone at this enterprise has a great work ethic and sense of urgency helping out their customers. Will definitely go back.

Customer service was excellent, Bryan was professional and help me with a good car.

Our experience was terrible. We booked online, and when we arrived we were told that their was no car available. No excuse, no alternative proposed nothing and left us at 10pm with no option than to take an hotel room at our costs and find by ourselves a different option. Disaster.

They did not have they car or any other car. Very disappointed they cannot hold cars after a confirmed reservation. It creates more cost and additional time to look for alternatives on our own

Car broke down due to mechanical issues (fault of rental car-ended up costing exponentially more time and money)

Good customer service...100%