Rooms Make yourself at home in one of the 8 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Amenities Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access. Business}, Other Amenities The front desk is staffed during limited hours. Property Location With a stay at Hotel Hakone Terrace in Hakone (Gora), you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Lake Ashi. This hotel is 1.1 mi (1.8 km) from Hakone Open Air Museum and 6.1 mi (9.9 km) from Hakone Shrine. Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Optional Charges Late check-in fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 7:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The front desk is open daily from 9:00 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests planning to arrive after 7 PM must contact the property by 6 PM to make arrangements. Otherwise, check in after 7 PM is not permitted. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines Coronavirus Guidelines (Japan) Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety