Tru by Hilton Albany Crossgates Mall
3-star Hotel with Indoor pool
1651 Western Avenue, Albany, NY 12203
+1 518 704 4010based on 649 reviews
per night
About Tru by Hilton Albany Crossgates Mall, Albany
Tru by Hilton Albany Crossgates Mall photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Rooms
Hotel Amenities & Facilities
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- Business centre
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Designated smoking area
Media and entertainment
- Radio
- Cable or satellite TV
- Shared lounge/TV area
- TV
Dining
- Refrigerator
- Microwave
- Snack bar
Bathroom
- Hairdryer
- Shower
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Pool table
General
- Telephone
- Privacy curtain
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Outdoor
- Grill
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews
Pros +
- Everything was great otherwise. (in 2 reviews)
- Clean and new. (in 4 reviews)
- "Super clean, great breakfast, very comfortable" (in 32 reviews)
Cons -
- "They never came to ask to clean my room, overall just a bad experience." (in 23 reviews)
- Bed and pillows were horrible! (in 9 reviews)
- I give this hotel one of the better places I ever stayed. (in 1 review)
Tru by Hilton Albany Crossgates Mall room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Tru by Hilton Albany Crossgates Mall compare to other 3-star hotels in Albany?
There is a C$ 39/night difference in the average price of 3-star hotels in Albany (C$ 292/night) and the average nightly rate at Tru by Hilton Albany Crossgates Mall (C$ 253/night).
How far is Tru by Hilton Albany Crossgates Mall from Albany Intl?
Driving distance from Albany Intl to Tru by Hilton Albany Crossgates Mall and vice versa is 8.0 km and the overall drive time is about 14min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Tru by Hilton Albany Crossgates Mall from Albany Intl?
If you intend on renting a car to travel from Albany Intl to the hotel, you will have peace of mind knowing that Tru by Hilton Albany Crossgates Mall offers parking on site. Car rentals in the area typically go for C$ 75/day for a base model rental. A very popular option for travellers staying at Tru by Hilton Albany Crossgates Mall would be to take a taxi or ridesharing service from Albany Intl directly to the hotel.
Is Tru by Hilton Albany Crossgates Mall pet-friendly?
Feel free to bring your dog with you while staying at Tru by Hilton Albany Crossgates Mall.
Does Tru by Hilton Albany Crossgates Mall have a pool?
Yes, Tru by Hilton Albany Crossgates Mall has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Tru by Hilton Albany Crossgates Mall to Albany city centre?
9.4 km separate the front steps of Tru by Hilton Albany Crossgates Mall and the city centre of Albany, where you can keep busy with restaurants, shopping and of course Palace Theatre, a very popular landmark in Albany.
What is the phone number for Tru by Hilton Albany Crossgates Mall?
If you have questions about Tru by Hilton Albany Crossgates Mall or your reservation, please call the front desk directly at +1 518 704 4010.
Does Tru by Hilton Albany Crossgates Mall have Wi-Fi available?
Yes, Tru by Hilton Albany Crossgates Mall has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Tru by Hilton Albany Crossgates Mall?
There is a hotel gym accessible to guests staying at Tru by Hilton Albany Crossgates Mall. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Tru by Hilton Albany Crossgates Mall?
You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.
How much is a room at Tru by Hilton Albany Crossgates Mall?
The cheapest deals found start from only C$ 187 per night. The average rate for rooms at Tru by Hilton Albany Crossgates Mall is currently around C$ 320/night. Enter your dates in the form above to see more.
How many operators does momondo search for hotels in Albany?
The number of operators available for hotels in Albany is 181 as of April 2025.
When did momondo last update prices for hotels in Albany?
Prices for hotels in Albany are updated daily.
Places of interest near Tru by Hilton Albany Crossgates Mall
Attractions in Albany, New York curated by momondo
Tru by Hilton Albany Crossgates Mall location: 1651 Western Avenue, Albany, NY 12203