Toyota car rentals in Salt Lake City

I ended up not renting it at all!! They tried to extort me for $1500 for “insurance “ because they said the insurance your site sold me wasn’t valid. I hope I don’t see any charges on my card because I never used their car I went with another company nearby. Total scam.

The pick up was horrible, my daughter got sick from waiting outside so long. We waited for an hour to get picked up from the airport. That is unacceptable. And the hidden fees are ridiculous. I'm unimpressed

Scam!!! Rental was suppose to be $77 dollars. They told me they would charge me an additional $75 to use my debit card. And place a $1000 hold on my card depending on my insurance deductible. I then asked if I could cancel. They said yes. And once I went through the steps to cancel they said I didn’t qualify for a refund. Now I have to dispute it with my bank.

After 2 calls to the Cancun Airport Budget office being advised I could decline insurance with my Chase card coverage and a $2k deposit on my credit card. They wanted $700 I said NO, then $500? I said NO my husband stepped in he negotiated it to $365. What! It was a SCAM by SCAMMERS

I never got a car. I got a "courtesy" call to say my rental I had reserved for over two weeks in advance was not available the day before I left. And that they weren't responsible for my refund

I paid for my reservation through kayak but they charged me the same amount again

Good no problems

Smooth process

Horrible service, they want to charge you more after you paid your insurance fees

Everything was smooth, a quick experience.

In the end, comparatively speaking, I guess it was still one of the best deals available, but it still cost me $56 more than I expected, because they wouldn’t allow me to rent the car without accepting their unneeded insurance coverage, and that I did not appreciate. I must compliment however the counter guy and the shuttle drivers for their excellent service. Ok to try unless you are afraid to go into a low rent commercial zone just outside the airport. Very frugal operation. The location reminds me of a car wash located behind a gas station.

Easy pickup, car was clean & perfect, would recommend

Very good experience overall. Rental counter agent was great to deal with. Unfortunately, the vehicle originally assigned to me was not parked in the garage spot indicated (nor anywhere else in the garage, as far as I could tell. This required me to go back to the rental counter with all my bags and get another car assigned. The second time, the car was in the indicated spot. No harm done but I did lose at least a half hour because of the problem. Otherwise, I would have no recommendations for improvement.

So if you do not have good credit or a credit card you cannot rent a car they run a soft credit check before you rent the car they dont tell you until you get to the office. Very very un cool me and my 9 year old daughter had to get from salt lake city utah to caro michigan and got stuuck in salt lake because no credit card or good credit dont you think if i had good credit i would be coming to a "car rental" to get a rude home ignorant and stupid

everything could have been better.

Good experience with pick up in SLC. Frustration with drop off in Vegas - address did not include exact location- just a huge hotel property. Somehow we were supposed to know the drop off was on the 10th story of the parking garage? Garage was not clearly marked with area to drop keys. Said to put key in the envelope and make time/mileage. No envelopes. Frustrating and took twice as long as expected - making us miss our evening show engagement - a cost of over $200….

I did not like anything about the Hertz in Salt Lake City. We were late to the place because our flight was cancelled and we were rebooked on a different flight that arrived little later than the original. By the time reached Hertz, there all cars were rented and we were offered a tiny SUV which could not accommodate 4 adults and 5 carry-on bags. The attendant was very rude and refused to give us any car because I raised my voice. We were in Utah for 10 days. We could not use the small SUV for tat many days. I will never ever rent from Hertz anymore. I had called them twice and confirmed the car. But, still they had no mid-size SUV for us. I think they just did not have any cars to rent and made it look like they were rented prior to us getting there. The attendant insulted us several times. Me raising my voice was warranted because we were left without a car. This was the worst experience we've ever had travelling anywhere in the world!

They are amazing, they were busy but the service was very much on point! Thank you 😊👍🏼10 Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Received the car with gas light on. Needed to put fuel in the car immediately. Employee had no understanding of procedures if the car gets involved in an accident. Had no number to give or insurance company info to give.

Because of the weather I guess they didn’t clean the outside so I had to clean the backup camera because I was not able to see out of it at all. But great overall for the price of a SUV

Do not user, pay extra for a different company like enterprise

In airport car instead of shuttle. No waiting at pickup. Got upgrade because.

the countless pickup is amazing. Will be booking with Alamo again for that reason alone.

The car was great and customer service was great! Just wish they didn’t charge extra for an additional driver.