Pick up was a disaster! “Laura” could not have been less helpful. Pushy, rude, refused to listen — all at 10pm after an exhausting flight. Took 45 minutes at the counter after waiting in line. Started off badly when she confirmed we were dropping off the car in France, and then asked if we were going to another country. What? Then didn’t want to give us a car in our confirmed category, tried repeatedly to sell us on a more expensive car, and on the LDW insurance, and on a diesel car, and on a manual transmission. Would not listen when we said no, no, no no. In the end, after this endless wrangling, voila, a suitable car appeared like magic! “Oh, it’s brand new, just became available”! At 10:45pm? I don’t think so. This lady needs better training, or SIXT needs to not incentivize their CS reps to engage in blatant bait-and-switch tactics to tired foreign customers (which would be 100% illegal in the US)! Keep in mind that we paid close to $700 euro for a 3 day rental. This is absolutely the worst car rental experience my wife and I have ever had, bar none.