They need more signage at pick up point…the safe was mostly friendly but they had some sort of situation that had them behind when I arrived so I waited almost an hour to be helped even though I had filled out all paperwork on line and uploaded all necessary documents. Once I got the vehicle- it was beautiful and the staff that delivered the car was the nicest person!! When I returned the vehicle, the place was closed so I had to arrange for an Uber, which #1, the location is in a little bit of a sketchy area and #2 I don’t like getting an uber by myself as a single woman… but the key drop box was easy to see and the uber driver was very pleasant. I think if you accept a drop off before your hours, someone should be there and shuttle provided. Even though I had no issue other then waiting and the drop off, I will probably rent from the terminal since they are there and no shuttle would be needed if my flight hours differ from their operational hours.