I had to wait an hour and a half for my rental to be ready but after having to travel through seven hours downpour to get back in being stressed out and sick over being late, I was charged a full extra day for four hours. And the rental car was not a full-size, it was a tiny midsize Kia that is not comfortable for someone who is 4’11. Kia is so cheap and they don’t have fully adjustable seats. Not to mention, whenever you turn on the defrost, which was on full blast for seven hours during a torrential downpour, you could tell it someone is smoked in the car. I am not a smoker. Randomly on the interstate, the car would smell like gasoline in the inside. That wasn’t conducive having a 3 year old in the car. Last but not least, I learned that the insurance I bought was not actually budget insurance. They informed me that your insurance was awful and then I should still buy theirs, which would’ve been a total of $100 avenger, more than the car rental initially. I’ve learned that it’s easier and cheaper just to buy A brand new car over renting a shitty one. I’m done with kayak and budget.