Toyota car rentals in Toronto

Won’t accept your insurance without a $2000 deposit for in-state renters, so you’re forced to pay for theirs. No unlimited mileage for in-state renters; capped at 150 miles per day. Decided I didn’t like their terms enough to go through with the rental, so I took a 5-minute walk to Midway and got hooked up with a great car for $30 a day with unlimited mileage.

We rented a minivan, called several times for shuttle and checking on rental. Answer was that everything was fine go on the shuttle and they would get us going. Come to find out our reservation was cancelled with no other cars available to give us.

Great local company

Pick up was faultless - easy to find at terminal 3 Toronto, and also return was easy to find, park and hand over car. Reported a few issues with the car to ensure the next person didn't have same problems - basically wiper needed renewing and service!, otherwise all good! Staff were helpful and curtious.. 10 out of 10!

I was robbed of my money Hertz canceled 2 hours before pickup time and I cant get back my $776.74 to date. I cannot get anyone to talk to.

I arrived to the car rental facility and they didn’t have cars, even with my confirmed reservation. Very poor service. The attended was also rude when I asked for a solution. Very bad service. Had to pay a taxi to find another way out

Customer service was very poor. They will try to sell you additional service form the get go and if you have questions about them, they will not answer them. They will only say, sign or not sign this is your decision. You do not feel comfortable as a client as their is a sense of getting ripped off.

I did not rent a car because I got sick and cancelled. But the Surprice person was very understanding, and he offered to change the date. Unfortunately our itinerary through Europe made that impossible. So I do recommend Surprice!

Place is a scam. Showed up an hour late for car rental, all small cars were taken so made us pay an additional 100euros to use a larger car and charged us for all upgrade insurance options in order to use it. Buyer beware if you don’t have an international drivers license they will overcharge you to compensate for this.

For s dollar per day more, I could have rented a new model and returned to a normal rental car drop off Not some dented up 50K mile p.o.s. that I had to take pics of to prove I didn't dent or scuff up what was already there. I had to take pictures of where the car was dropped off. Please remove this rental car company from your website...as I will NOT be booking again from kayak for rental cars. This was a horrible experience. The car squealed and was embarrassing to drive around.

Excellent service

Terrible they close at 6 this was not made clear to use when booking. Our plain was delayed 30 minutes so when we called at 530 they would not help us at all and they would not refund any amounts. If you read there term and conditions you can be late up to two hours.

Excellent service

The rental agency did not have a confirmation from for my reservation.. I had to call to get a refund. Terrible experience.

We had a very good experience…from pick up to drop off at the airport. No complaints

Very good service, nice car and great location

Excellent experience at the rental locations we dealt with (Toronto, Quebec city and Fredericton). Did have issues with car (back brakes were completely worn out and both pads and disks needed to be replaced). While dealing with Enterprise central staff and call in numbers was very time consuming and difficult, the individual rental offices were exceptions.

Great! Would definitely rent again from them! So easy!

Great

It was not clear that my rental was not for anyone under 25. I could not go forward with the rental. Some kind of pop-up or more explicit warning would be helpful in the future.

Owen at the front desk was super helpful and upgraded me for a great price!

Good car, nice upgrade. Had to wait a long time for the pick up

Poor pick-up experience: - I arrived to the counter at 10:30AM, waited in line 30 minutes until 11:00AM and was told to come back one hour later at 12:00PM as they had no cars available - I got back in line once more at 11:30AM and waited until 1:30PM to be served - While checking-in, CX advised they do not have the car I paid for and offered me smaller class sizes (they did not adjust the price to reflect the smaller size). Even worse drop-off experience, with privacy concerns: - When I parked the vehicle in the drop-off lane, several staff (about 3-4 in total) members began opening and closing the doors before I started collecting my belongings from the car. - One staff member then *sat inside the passenger seat and closed the door while I was still in the driver seat* trying to collect my belongings - I had to ask the staff member to leave the car because I wanted to check if he was sitting/blocking any of my personal items This is a massive breach of privacy and respect. I hadn’t cleared the vehicle of my property and staff members were already trying to enter the vehicle.

It was a disaster. They didn’t have the cars we got. We have to wait for almost one hour at the airport!