Chrysler car rentals in Toronto

After 2 calls to the Cancun Airport Budget office being advised I could decline insurance with my Chase card coverage and a $2k deposit on my credit card. They wanted $700 I said NO, then $500? I said NO my husband stepped in he negotiated it to $365. What! It was a SCAM by SCAMMERS

I never got a car. I got a "courtesy" call to say my rental I had reserved for over two weeks in advance was not available the day before I left. And that they weren't responsible for my refund

I paid for my reservation through kayak but they charged me the same amount again

Nothing

I liked the helpful staff

Worst experience ever. Called in the am to tell me they did not have a car but would have one later that day. I called two hours to verify they would have a car before close. They told me they were waiting on the truck to arrive with the SUV’s and were given permission to stay after close until all customers received their rental. Needless to say it’s been a week after my reservation and never received my rental. The company did not make any type of follow up call about my rental. I was forced to find another vehicle during my kids spring break. This reservation was made a month in advance AND they called me a couple days prior of the reservation to confirm. I will never rent from Budget again.

My flight was delayed several hours due to weather. Ace cancelled my reservation and refused to honor the price I reserved. Manager was rude. They charged me almost twice as much. Also the van I rented had some electrical issues. When I turned it in and informed them, they brushed me off and said it must have been something I did. Never using Ace again.

Nothing 😞

Awful customer service. Would take me an essay to explain the horrible, unfair experience

Pick up was faultless - easy to find at terminal 3 Toronto, and also return was easy to find, park and hand over car. Reported a few issues with the car to ensure the next person didn't have same problems - basically wiper needed renewing and service!, otherwise all good! Staff were helpful and curtious.. 10 out of 10!

I was robbed of my money Hertz canceled 2 hours before pickup time and I cant get back my $776.74 to date. I cannot get anyone to talk to.

I arrived to the car rental facility and they didn’t have cars, even with my confirmed reservation. Very poor service. The attended was also rude when I asked for a solution. Very bad service. Had to pay a taxi to find another way out

For s dollar per day more, I could have rented a new model and returned to a normal rental car drop off Not some dented up 50K mile p.o.s. that I had to take pics of to prove I didn't dent or scuff up what was already there. I had to take pictures of where the car was dropped off. Please remove this rental car company from your website...as I will NOT be booking again from kayak for rental cars. This was a horrible experience. The car squealed and was embarrassing to drive around.

Excellent service

Terrible they close at 6 this was not made clear to use when booking. Our plain was delayed 30 minutes so when we called at 530 they would not help us at all and they would not refund any amounts. If you read there term and conditions you can be late up to two hours.

Excellent service

The rental agency did not have a confirmation from for my reservation.. I had to call to get a refund. Terrible experience.

We had a very good experience…from pick up to drop off at the airport. No complaints

Very good service, nice car and great location

Excellent experience at the rental locations we dealt with (Toronto, Quebec city and Fredericton). Did have issues with car (back brakes were completely worn out and both pads and disks needed to be replaced). While dealing with Enterprise central staff and call in numbers was very time consuming and difficult, the individual rental offices were exceptions.

Great! Would definitely rent again from them! So easy!

Good car, nice upgrade. Had to wait a long time for the pick up

Poor pick-up experience: - I arrived to the counter at 10:30AM, waited in line 30 minutes until 11:00AM and was told to come back one hour later at 12:00PM as they had no cars available - I got back in line once more at 11:30AM and waited until 1:30PM to be served - While checking-in, CX advised they do not have the car I paid for and offered me smaller class sizes (they did not adjust the price to reflect the smaller size). Even worse drop-off experience, with privacy concerns: - When I parked the vehicle in the drop-off lane, several staff (about 3-4 in total) members began opening and closing the doors before I started collecting my belongings from the car. - One staff member then *sat inside the passenger seat and closed the door while I was still in the driver seat* trying to collect my belongings - I had to ask the staff member to leave the car because I wanted to check if he was sitting/blocking any of my personal items This is a massive breach of privacy and respect. I hadn’t cleared the vehicle of my property and staff members were already trying to enter the vehicle.

It was a disaster. They didn’t have the cars we got. We have to wait for almost one hour at the airport!