Mercedes-Benz car rentals in Orlando

Everything was great

👍

They gave me the wrong car said it was a 4 by4 and over charged and I had to argue and prove from Jeep dealer it wasnt to get a charge.

Most car rentals listed as having shuttles from the Las Vegas Airport only require one shuttle. This location actually requires 2 shuttles with pick up and drop off. When we picked up our car, the agent indicated there was some damage to the bumper andd if we didn't want that car, we would need to wait additional time. She said it would be noted in the paperwork so we took it. Thankfully, my husband took a picture of it before we left because when we returned the car, they had no note of the damage.

Car was not reserved, despite a confirmation sent to me, It was difficult to communicate to the the rental car, according to them there was not such reservation under my name or under confirmation number provided. Very disappointing

BEWARE, bait and switch here. Quoted $40 and handed $125 charge

Their support is non-existent. Just pay the little extra to go with a bigger brand and avoid this one.

Easirent was not at airport. It’s halfway across Austin. I abandoned the car pickup and got an UBER to our airBnB instead. When I went to pick up the car later on my second Uber I found it in an industrial park area, which wasn’t terribly concerning, but it had a couple red flags. Just not a place I would want to bring my family. Finally when I arrived the scene was utter chaos. I saw an employee walking around looking for a car clicking the key unlock to locate it while dozens of customers looked destitute and as frustrated as I was with the experience of not finding their car at the airport. As I walked inside I found a waiting area full of crying children and families waiting for cars and a line of the drivers about 8 deep with no one at the counter answering questions. It was then that the same employee from the parking lot walked back in and stepped behind the desk to continue what sounded like a frustrated conversation of a desperate customer to just take the quickest option to get a car and leave. After trying to ask the sole employee what the odds of getting my car in the next hour or two was I decided that I wasn’t prepared to do business with this company and ordered my return Uber to the airBnB and ordered a Turo car for the rest of our visit with a brilliant experience. Hugely disappointing overall. Would not recommend. Please avoid. I haven’t chased down the couple hundred of dollars that we lost on the reservation and not getting a car yet, but I’m not holding my breath.

Awful! Just awful! Too far from the airport behind a gun range. Dirty office up stairs. Rude workers.

Loved how easy it was from check in to check out. I’m so glad I went with Alamo!

Pricey but convenient and simple

No issues with the customer service but I drove off with a vehicle that needed attention. I had a nail in my tire which I have reason to suspect was an issue before I received the vehicle. Also, the battery was on its final leg as it died on me right before I was scheduled for my flight. I almost missed my flight! Again, staff was friendly and eager to resolve my issue. Due to the time constraints I had to resolve all issues on my own causing a high degree of stress.

The travel service we used had a pickup that was half an hour from the airport, so we popped into the Enterprise office at the airport and the two VERY NICE people in the office made it happen - we were able to pick up and drop off at the airport and not have to uber from place to place. What a relief!!! Thank you ENTERPRISE!!!!

No complaints at all I was very happy

In my experience, Enterprise's service-oriented business culture is so much better than any place else I've used. The Union Park Orlando branch was great.

i was shocked that Sixt allege that they found a small mall scratches in the rear of the car which I never noticed and the inspector did not notice when I returned the car. I categorially state the we did not incur a damage to the car and the inspector when we returned the car did not notice any scratches either. We conversed with the inspector when we returned the car, an Altima.. She did not notice any scratches. We told her we had wanted to extend the lease for three weeks but we were not allowed by sixt, We then took up to 2 hours to rent another car, a Camry, which we did. No one told us we had scratched the car, 2 scratches, 5 to 1o 10 cm. Now they are asking that I comit fraud and say that we scratched the car. I will not do so.

Only issue is no way to contact them by phone and actually talk to someone. My flight was delayed and I wanted to let them know, but had no way of speaking with them. They still took excellent care of me even though I was a few hours late.

We found the service team exceptional in meeting all our needs and circumstances. Thank you.

Pickup took two hours - not enough staff for volume of renters. Poor signage to get to cars. Drop off - no one to accept car. Not sure what to do. Leave key and walk away? Later a bill arrived by email charging us for filling the gas tank. A scam? We had just filled the gas tank before drop off. Called to complain. At this point not resolved yet. Avis gets a poor review this time.

Great experience at Avis Orlando - originally booked with a discount provider - but upon arrival discovered a ridiculous queue - and realized you get what you pay for.

Worst car retrial experience I’ve ever had. Avis couldn’t have made it worse if they actively tried.

Great no issues got the car with no problems and high pitch selling and we dropped it off woth ease!

Not good. Had to wait one hour in line to pickup the car. And they overcharged me by $200 for fuel even though I refilled the tank to full.

Clean and comfortable car, fast car pickup and return unlike other companies in the same terminal.