Toyota car rentals in North Vancouver

All good!

Worst car rental agency in the world. They accepted my reservation for 12pm noon but the office closes at 11.45am. So we had to abandon the reservation and find another one last minute for more money.

Service was great.

Very good service, and flexible.

Great price great service

I can’t say whether my car was clean or not because I was denied a rental at the counter. Apparently, even though I’m over the age of 25, they’re not allowed to rent to me as I have my GDL (from Alberta). This was not made clear to me on their website or on Kayak when I made the booking. I never realized it would be a problem, as this is not my first rental car. I have a clean record and being GDL hasn’t been an issue before. I didn’t realize they’d be willing to take me if I was 21 and GDL graduated versus encroaching 30 and not wanting to take my test during COVID. I have no qualms with the customer service rep. I understand that he was doing his job, and when I asked for another service that would accept my GDL, he kindly gave me a phone number. I appreciated that. But my friend and I were still stranded on the side of the road with all our luggage and had to walk with it to the nearest rental company. It was a very unpleasant experience and I will not be using National Car Rentals in the future. Fortunately, I was able to procure another rental from this other company and it saved my vacation from a stressful and premature end.