Jeep car rentals in North Vancouver

Line went pretty fast and the representative was very nice and helpful

Was charged for fuel (3 gallons) when I returned the car topped off. Completely unsatisfactory!

Got charged for key, full tank of gas and towing inspite of dropping the car with the key and full tank at the car rental drop off.

Exceptionally Excellent service . They were so kind & took care of us by picking us up from the boat terminal . & then dropped us back too to the boat terminal. So welcoming . After a long flight that’s what you need. A sense of security at a new island . His wife told me about some local restaurants. I can keep on going in praising them . The only place to rent your car while on the island .

They did not have a car ready. Would have had to wait 2 hours. I heard a gentleman say he had been there 3.5 hours. Got a car someplace else. The workers wee great, professional and kept their cool. Not having a car ready was the issue.

Service

They are trying to charge me almost 4,000.00 euros for a three day rental. My reservation quote was for 414.00 euros

All went well until drop off (after hours) where they were extremely anal retentive about a minuscule scuff to the wheel insisting that it was chargeable damage, not fair wear and tear. This is despite their definition of wheel damage being a ‘gouge’. All other cars that I have hired have had some tolerance for ‘curb rash’. They attempted to charge me £440 Swiss francs for this, which is totally unreasonable. I had to return in person and after a lot of negotiation I managed to reduce the charge to 110 Swiss francs. They admitted that 110 Swiss francs was in fact the cost to replace to replace the wheel not 440 Swiss francs so this was a major overcharge. So overall it was an unnecessary stressful experience.

I went to Hertz and pick up car but they didn’t let me rent it. I need my money back. They said I need to use same card when I purchased from you guys but I payed with Affirm and they didn’t accept my card.

Great fast experience

The next bus shuttle was in an accident with us in it on the way to the rental company and they were not apologetic for us having been in there accident. Then the rental car was very very damaged. They also required a $1468. Insurance premium on top of the rental fee even though what my credit card insurance would cover it. This fee was not disclosed at time of booking.

How quick and easy it was!!

Very good service, and flexible.

Great price great service

I can’t say whether my car was clean or not because I was denied a rental at the counter. Apparently, even though I’m over the age of 25, they’re not allowed to rent to me as I have my GDL (from Alberta). This was not made clear to me on their website or on Kayak when I made the booking. I never realized it would be a problem, as this is not my first rental car. I have a clean record and being GDL hasn’t been an issue before. I didn’t realize they’d be willing to take me if I was 21 and GDL graduated versus encroaching 30 and not wanting to take my test during COVID. I have no qualms with the customer service rep. I understand that he was doing his job, and when I asked for another service that would accept my GDL, he kindly gave me a phone number. I appreciated that. But my friend and I were still stranded on the side of the road with all our luggage and had to walk with it to the nearest rental company. It was a very unpleasant experience and I will not be using National Car Rentals in the future. Fortunately, I was able to procure another rental from this other company and it saved my vacation from a stressful and premature end.

All good!

Worst car rental agency in the world. They accepted my reservation for 12pm noon but the office closes at 11.45am. So we had to abandon the reservation and find another one last minute for more money.

Service was great.