Shangri-La Suzhou
5-star Hotel with Indoor pool
168 Ta Yuan Road, Suzhou 215000
+86 512 6808 0168based on 188 reviews
per night
About Shangri-La Suzhou, Suzhou
Shangri-La Suzhou photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled Access
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Game room
- Pool table
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Outdoor
- Garden
Reviews
Pros +
- Staff is very caring especially Colin Zhang is very helpful. (in 1 review)
- I love Suzhou and my hotel. (in 2 reviews)
- EXCELLENT breakfast! (in 6 reviews)
Cons -
- There was a very cold and dreary play area. (in 1 review)
- Typical for a Chinese property. (in 1 review)
- Only tens years old and already worn out. (in 1 review)
Shangri-La Suzhou room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Shangri-La Suzhou from Wuxi?
The drive from Wuxi to Shangri-La Suzhou will take you about 47min depending on traffic, with a distance of 25.6 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Shangri-La Suzhou from Wuxi?
Another more common option is to just take a taxi or rideshare service from the airport to Shangri-La Suzhou. The nearest airport to the hotel is Wuxi.
Are there food options at Shangri-La Suzhou?
There is a restaurant at Shangri-La Suzhou that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +86 512 6808 0168 for kitchen hours. If you are staying at Shangri-La Suzhou, you are more than welcome to order food through the hotel’s room service menu.
Does Shangri-La Suzhou have a pool?
Yes, Shangri-La Suzhou has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Shangri-La Suzhou?
For assistance from an employee at Shangri-La Suzhou please call +86 512 6808 0168.
Does Shangri-La Suzhou have Wi-Fi available?
Yes, Shangri-La Suzhou has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Shangri-La Suzhou?
There is a hotel gym accessible to guests staying at Shangri-La Suzhou. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Shangri-La Suzhou?
Shangri-La Suzhou check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.
How much is a room at Shangri-La Suzhou?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Shangri-La Suzhou, Suzhou is C$ 160, but you may find great deals as low as C$ 101. You can find rates for your trip in the form above.
Is there laundry service in Shangri-La Suzhou?
Yes, you can do your laundry at Shangri-La Suzhou. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Suzhou?
There are 3,318 operators available for hotels in Suzhou as of April 2025.
When did momondo last update prices for hotels in Suzhou?
Prices for hotels in Suzhou are refreshed on a daily basis.
Places of interest near Shangri-La Suzhou
Attractions in Suzhou, China curated by momondo
Shangri-La Suzhou location: 168 Ta Yuan Road, Suzhou 215000