The Alana Surabaya
4-star Hotel with Indoor pool
Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231
+62 623 18286818based on 563 reviews
per night
About The Alana Surabaya, Surabaya
The Alana Surabaya photos
Hotel Amenities & Facilities
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Dining area
- Dining table
Pool and spa
- Massage
- Pool bar
- Indoor pool
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids' club
Accessibility and suitability
- Non-smoking rooms available
- Elevator
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Sofa bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- "Comfortable room, great indoor pool, nice afternoon tea, and nicely served breakfast" (in 2 reviews)
- "Clean rooms, two free water, good buffet." (in 3 reviews)
- The service is good. (in 6 reviews)
Cons -
- Parkir space is limited (in 1 review)
- Almost all of the things in Alana Hotel. (in 1 review)
- The parking area is so tight and dangerous. (in 5 reviews)
The Alana Surabaya room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is The Alana Surabaya from Surabaya Juanda?
Driving distance from Surabaya Juanda to The Alana Surabaya and vice versa is 9.0 km and the overall drive time is about 16min. Driving time can vary based on the time of day and traffic.
What is the best way to get to The Alana Surabaya from Surabaya Juanda?
If you’re looking for a simple travel option from Surabaya Juanda to The Alana Surabaya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at The Alana Surabaya?
Yes, The Alana Surabaya does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Surabaya for those looking for something different. One of the easiest dining options for Surabaya guests staying in The Alana Surabaya is to get room service, which is available to all hotel guests.
Does The Alana Surabaya have a pool?
Yes, The Alana Surabaya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for The Alana Surabaya?
For questions regarding the hotel or your stay at The Alana Surabaya, call +62 623 18286818.
Does The Alana Surabaya have Wi-Fi available?
Yes, The Alana Surabaya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Alana Surabaya?
Yes, there is a gym available to guests of The Alana Surabaya. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for The Alana Surabaya?
Standard check-out time at The Alana Surabaya is 12:00 PM. Guests can check in after 2:00 PM.
How much is a room at The Alana Surabaya?
C$ 73/night is a good average price right now, and some users have even reported deals that start from only C$ 50/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in The Alana Surabaya?
Yes, you can do your laundry at The Alana Surabaya. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1,798 as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya are refreshed on a daily basis.
Places of interest near The Alana Surabaya
Attractions in Surabaya, Indonesia curated by momondo
The Alana Surabaya location: Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231