Sheraton Surabaya Hotel & Towers
5-star Hotel with Outdoor pool
Jalan Embong Malang 25-31, Surabaya 60261
+62 315 468 000based on 809 reviews
per night
About Sheraton Surabaya Hotel & Towers, Surabaya
Sheraton Surabaya Hotel & Towers photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic pillow
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Baby safety gates
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Things to do
- Hot spring bath
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- "Best place, Beside tunjungan plaza." (in 19 reviews)
- Very attentive and friendly staff members. (in 48 reviews)
- "Pool was great, can't imagine why no one was there swimming." (in 12 reviews)
Cons -
- Very old room. (in 19 reviews)
- Furniture is very old (in 7 reviews)
- "Old hotel, need a serious renovation" (in 17 reviews)
Sheraton Surabaya Hotel & Towers room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Sheraton Surabaya Hotel & Towers from Surabaya Juanda?
Sheraton Surabaya Hotel & Towers is 14.0 km away from Surabaya Juanda. You can typically expect your drive time from Sheraton Surabaya Hotel & Towers to Surabaya Juanda to be 26min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Sheraton Surabaya Hotel & Towers from Surabaya Juanda?
A very popular option for travellers staying at Sheraton Surabaya Hotel & Towers would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.
Are there food options at Sheraton Surabaya Hotel & Towers?
Yes, Sheraton Surabaya Hotel & Towers does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Surabaya for those looking for something different. Guests staying at Sheraton Surabaya Hotel & Towers are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Sheraton Surabaya Hotel & Towers have a pool?
Yes, Sheraton Surabaya Hotel & Towers has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Sheraton Surabaya Hotel & Towers?
If you have questions or concerns about your stay at Sheraton Surabaya Hotel & Towers, call +62 315 468 000 to speak with a front desk representative.
Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?
Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Sheraton Surabaya Hotel & Towers?
There is a hotel gym accessible to guests staying at Sheraton Surabaya Hotel & Towers. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Sheraton Surabaya Hotel & Towers?
You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.
How much is a room at Sheraton Surabaya Hotel & Towers?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Sheraton Surabaya Hotel & Towers at the moment between C$ 137 and C$ 165 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Sheraton Surabaya Hotel & Towers?
Yes, you can do your laundry at Sheraton Surabaya Hotel & Towers. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1,798 as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya are refreshed on a daily basis.
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Sheraton Surabaya Hotel & Towers location: Jalan Embong Malang 25-31, Surabaya 60261