Hôtel Mercure Carcassonne La Cité
4-star Hotel with Outdoor pool
18, Rue Camille Saint-Saens, 11000 Carcassonne, Aude
+33 4 68 11 92 82based on 2,722 reviews
per night
About Hôtel Mercure Carcassonne La Cité, Carcassonne
Hôtel Mercure Carcassonne La Cité photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Accessibility and suitability
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Raised toilet
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Parking and transportation
- EV charging station
- Free parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Pool
- Pool bar
- Outdoor pool
- Pool with a view
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- Close to the city etc. (in 1 review)
- Friendly and helpful staff. (in 60 reviews)
- very nice hotel and friendly staff. (in 35 reviews)
Cons -
- Very very close to Caracassone old city (in 16 reviews)
Hôtel Mercure Carcassonne La Cité room booking info
Check in/Check out
Check in anytime after 4:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Hôtel Mercure Carcassonne La Cité compare to other 4-star hotels in Carcassonne?
There is a C$ 42/night difference in the average price of 4-star hotels in Carcassonne (C$ 238/night) and the average nightly rate at Hôtel Mercure Carcassonne La Cité (C$ 196/night).
How far is Hôtel Mercure Carcassonne La Cité from Carcassonne Salvaza?
The drive from Carcassonne Salvaza to Hôtel Mercure Carcassonne La Cité will take you about 9min depending on traffic, with a distance of 5.2 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Hôtel Mercure Carcassonne La Cité from Carcassonne Salvaza?
Hôtel Mercure Carcassonne La Cité has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Carcassonne Salvaza to the hotel, but also around Carcassonne during your stay may be renting a car. Car rentals in Carcassonne are on average C$ 39/day. A very popular option for travellers staying at Hôtel Mercure Carcassonne La Cité would be to take a taxi or ridesharing service from Carcassonne Salvaza directly to the hotel.
Is Hôtel Mercure Carcassonne La Cité pet-friendly?
Yes, dogs and pets are welcome at Hôtel Mercure Carcassonne La Cité.
Are there food options at Hôtel Mercure Carcassonne La Cité?
There is a restaurant at Hôtel Mercure Carcassonne La Cité that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +33 4 68 11 92 82 for kitchen hours. If you are staying at Hôtel Mercure Carcassonne La Cité, you are more than welcome to order food through the hotel’s room service menu.
Does Hôtel Mercure Carcassonne La Cité have a pool?
Yes. Many momondo users travelling to Carcassonne specifically look for hotels with a pool. Hôtel Mercure Carcassonne La Cité may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Hôtel Mercure Carcassonne La Cité to Carcassonne city centre?
1.6 km separate the front steps of Hôtel Mercure Carcassonne La Cité and the city centre of Carcassonne, where you can keep busy with restaurants, shopping and of course Cité de Carcassonne, a very popular landmark in Carcassonne.
What is the phone number for Hôtel Mercure Carcassonne La Cité?
The best contact number for Hôtel Mercure Carcassonne La Cité is +33 4 68 11 92 82.
Does Hôtel Mercure Carcassonne La Cité have Wi-Fi available?
Yes, Hôtel Mercure Carcassonne La Cité has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hôtel Mercure Carcassonne La Cité?
Yes, there is a gym available to guests of Hôtel Mercure Carcassonne La Cité. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Hôtel Mercure Carcassonne La Cité?
You can plan to arrive after 4:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.
How much is a room at Hôtel Mercure Carcassonne La Cité?
The average price for a night at Hôtel Mercure Carcassonne La Cité found recently is C$ 240 and can go as low as C$ 155/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Hôtel Mercure Carcassonne La Cité?
Laundry services are available at Hôtel Mercure Carcassonne La Cité. Contact the property reception for additional information.
What is the distance from Hôtel Mercure Carcassonne La Cité, Carcassonne to Cité de Carcassonne?
Cité de Carcassonne is a great place to see when visiting Carcassonne. It is only 0.5 km away from Hôtel Mercure Carcassonne La Cité.
How many operators does momondo search for hotels in Carcassonne?
There are 1,315 operators available for hotels in Carcassonne as of April 2025.
When did momondo last update prices for hotels in Carcassonne?
Prices for hotels in Carcassonne are updated daily.
Places of interest near Hôtel Mercure Carcassonne La Cité
Attractions in Carcassonne, France curated by momondo
Hôtel Mercure Carcassonne La Cité location: 18, Rue Camille Saint-Saens, 11000 Carcassonne, Aude