Ford car rentals in Markham

I had a little misunderstanding with refilling the gas but it was sorted out easily and I had a great experience with the National employees! Thank you so much

Super easy and friendly!

The attendant was polite and helpful

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

Thrifty is a third party, so if you book does not mean you’ve got a car. Once I was a the car rental they told me I had to reservation at all

Not good... we didn't take a car from thrifty because the SUV which we reserved ended up being an electric sedan... not again with this company

Exceptionally Excellent service . They were so kind & took care of us by picking us up from the boat terminal . & then dropped us back too to the boat terminal. So welcoming . After a long flight that’s what you need. A sense of security at a new island . His wife told me about some local restaurants. I can keep on going in praising them . The only place to rent your car while on the island .

Line went pretty fast and the representative was very nice and helpful

Was charged for fuel (3 gallons) when I returned the car topped off. Completely unsatisfactory!

Got charged for key, full tank of gas and towing inspite of dropping the car with the key and full tank at the car rental drop off.

The shuttle pickup service is a joke - waited 20 minutes after being told shuttle ran continuously. Staff were amazingly indifferent. Ridiculous rule about producing proof of liability insurance (although this has been communicated in advance). Cajoled into adding (unnecessary) Itoll gadget fo $14.

Yes routes is not in the terminal and yes you will need a shuttle but if you are just renting a car ( as I was and not flying in) what a great deal. Great selection, great prices and great service. Shout out to Aman and her customer care . I highly recommend Routes

Watch out this company. They are total scam. After booking the car online, I was tried to get charged extra $600 for nonsense insurance. I wasn’t informed by the insurance when I was booking the car. I cancelled my booking and they still charged me. I am taking legal action and I don’t eant anyone getting effected the same scam. Go book it from big companies, it is much more cheaper

Excellent service and great vehicle!! Thank you Ecomony Rent a Car 😁

This rental company requires 2 shuttles and requires their own insurance (not included in the booking fees) which doubled the cost of our rental. By the time we were made aware of these extra fees, changing to another company was equally expensive last minute. While they were nice about it and the car was clean, these two inconveniences (wasting time and money) mean I would never rent from them again.

The whole experience was a pleasant one. Thanks!!

They were not at the central Houston (IAH) rental car area. They would not come pick us up at the airport before we sent them A LOT of information that is normally asked for when you check in to pick up a rental car. They said that we should call their driver to come pick us up. They made it very difficult to rent the car--so much so that we abandoned the rental and went over to another company on the spot. TOO MANY RED FLAGS. Will never, ever rent from them again. And you shouldn't either.

Great fast experience

The next bus shuttle was in an accident with us in it on the way to the rental company and they were not apologetic for us having been in there accident. Then the rental car was very very damaged. They also required a $1468. Insurance premium on top of the rental fee even though what my credit card insurance would cover it. This fee was not disclosed at time of booking.

My flight delayed and I contacted the zoom office to inform them but they told me I still have to pay late pick up fee 350 CAD. Then I asked them to adjust the drop off time equal to the extra time I pay for but they refused.

The booking was cancelled and I have no car when I arrived.

The original web site is VERY deceiving. The rental comes up with the price and shows 3000 kms included as opposed to other rentals that show 800 kms. I went through the site and no where did I see anything that states the 3000 kms is only available on a weekly rental! After all I had put in the dates for my rental and it shows 3000 kms, so this is what I expected. It even shows on my printout that 3000kms are included. But when I got to the rental company, I was informed that I was allowed only 200 kms/day for a total of 800 kms! If this had been made more clear on the original site, I obviously would have went with the cheaper booking! I went with this booking because it showed 3000 kms! This is very deceiving to the consumer and very unfair! As it turns out I didn't need the 3000kms - but imagine if I was and had to end up paying for the additional kms! In addition to this, the car had a terrible and very strong musty smell in it!