Lexus car rentals in London

Great service, given choice of car within paid for range, small issue with tyre pressure was resolved promptly. As a foreign traveller we were apprehensive but no need to be, we would use Thrifty again for sure.

Having droppedthecar off on Christmas I realuzed no one would be present. Easy drop pff at Halifax airport.

There were a lot of blemishes on the vehicle....some large areas of missing paint..The steering wheel made a grating sound when turning...Car interior was clean with a very strong odor of a cleaning agent..Exterior of car needed a better wash..Vehicle did give good gas mileage and was less expensive than Enterprise Rent A Car. Bob A

When I picked up the car in London，the gas tank was not full. I noticed it on my way home in London. It cost me $ 17.63 to fill it up(12.08 liters). When I returned the car the next day in Toronto，I complained it in Avis counter and showed the two receipts for the gas. The guy said I have to talk to Avis in London. I was heading to China so I didn't have enough time to do it. I did call them . But nobody answered phone.

All good

They are warm and professional in dealing with customers. I forgot my valuables in the car and I got them back intact after 3 days.

Fast, efficient service. Easy after hours drop-off. Clean car. Reasonable price.

We needed a minivan and we got a minivan. It got us to and from our destination in one piece, and had the cargo space we needed. The staff at the agency were very pleasant. However, the van wasn't ready at the booked time - it had no fuel so I waited 15 minutes while they fuelled it. And when I got it, it was filthy. Clearly it hadn't been washed in weeks. The inside was worse - sticky steering wheel, stained seats, spills on the carpet and trim. If there were other vehicles on the lot, and if I had time, I would have asked for a different van. Mechanically it also needed attention - the brake discs needed replacement, and there was an engine squeal that got worse, but more amusing, as we got closer to home. I paid $200 for the day - unfortunately due to the Labour Day weekend, prices for rentals everywhere were jacked up to gouge anyone who wanted to rent any class of vehicle. Normally I use a different car rental agency, but I'm surprised a big player like Hertz would want their name on a dirty, worn-out van that's three model years old with 80,000 km on the clock.