Mercedes-Benz car rentals in Istanbul

Will definitely book again with AVIS in all future trips. Thank you.

Excellent customer service.

Horrible service when I arrived they said they didn't have the car class I paid for . And had to waist time and paid double on the spot for another company! Their office drop off location at sabiha Airport is a disaster to find and it was off airport then I had to drive back to airport ground b attended was not there!

Friendly service, check in and check out very easy.

Despite having confirmed reservation, they offered different car. Although we accepted the change, they refuse my US licence and my US credit cards. Was a terrible experience

Waited 1 hour for pickup. Also miles and smiles doesn't apply!

Delay when picking up informed me no basic insurance which make me pay for it over all not welcoming experience

The crew are terrible they are not nice and they are lie abut the car the we. Order they said that’s the don’t have because they won’t more many, they baive terrible, we are never oreder from them agen,they are being a big liers

Whan I went add more price and cancel the reservation because sales say this is not good backage

Brilliant experience! This involved a smooth admin / documentation process at the arrivals window; outstanding attendant that prepared and loaded the car with baggage; provided water and information to assist with the transition; an clean car that was up to standard; a simple drop-off process at the airport; and finally a quick refund of the deposit. Only drama was that the booking description of the vehicle on Momondo (estate intermediate wagon) did not match the records at Enterprise. I suspect this is an issue from Momondo's end. Also, very little information on terms and conditions on Momondo website regarding deposit, excess amount, rental conditions etc. This should be much more clear. Although Momondo refers to read the terms and conditions - there are none to be found throughout the process. This should be rectified as I thought I was taking a risk at the time of booking and left it to chance. Finally, the car was not available at the Enterprise office and I was provided with a genuine upgrade. Thank you Enterprise for the exceptional experience.