Iberostar Heritage Grand Mencey
5-star Hotel with Outdoor pool
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife
+34 922 609 900based on 3,485 reviews
per night
About Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Seating area
- Garden view
- Hardwood or parquet floors
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Open-air bath
- Bathrobe
- Private bathroom
Accessibility and suitability
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Hot spring bath
- Bicycle rental
- Casino
Parking and transportation
- EV charging station
- Parking
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Aerobics
- Fitness centre
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews
Pros +
- Hotel classically beautiful in the colonial style. (in 8 reviews)
- "Beautiful hotel, beautiful garden!" (in 17 reviews)
- Amazing pool and gardens. (in 89 reviews)
Cons -
- Not the standards of a 5 star hotel. (in 15 reviews)
- Pool sun beds not available (in 7 reviews)
- You have to pay extra for the spa - 18 euro's for 2 hrs. (in 7 reviews)
Iberostar Heritage Grand Mencey room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 11:00 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Iberostar Heritage Grand Mencey compare to other 5-star hotels in Santa Cruz de Tenerife?
Iberostar Heritage Grand Mencey is C$ 17 cheaper than the average 5-star hotel in Santa Cruz de Tenerife. You can usually find a nightly rate of C$ 184 when staying at Iberostar Heritage Grand Mencey.
How far is Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?
There are 8.7 km between Santa Cruz de Tenerife Tenerife-Norte and Iberostar Heritage Grand Mencey. The drive to and from the airport should be about 16min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?
Iberostar Heritage Grand Mencey has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Santa Cruz de Tenerife Tenerife-Norte to the hotel, but also around Santa Cruz de Tenerife during your stay may be renting a car. Car rentals in Santa Cruz de Tenerife are on average C$ 13/day. A very popular option for travellers staying at Iberostar Heritage Grand Mencey would be to take a taxi or ridesharing service from Santa Cruz de Tenerife Tenerife-Norte directly to the hotel.
Are there food options at Iberostar Heritage Grand Mencey?
There is a restaurant at Iberostar Heritage Grand Mencey that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +34 922 609 900 for kitchen hours. One of the easiest dining options for Santa Cruz de Tenerife guests staying in Iberostar Heritage Grand Mencey is to get room service, which is available to all hotel guests.
Does Iberostar Heritage Grand Mencey have a pool?
Iberostar Heritage Grand Mencey does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Iberostar Heritage Grand Mencey?
For assistance from an employee at Iberostar Heritage Grand Mencey please call +34 922 609 900.
Does Iberostar Heritage Grand Mencey have Wi-Fi available?
Yes, Iberostar Heritage Grand Mencey has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Iberostar Heritage Grand Mencey?
There is a hotel gym accessible to guests staying at Iberostar Heritage Grand Mencey. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Iberostar Heritage Grand Mencey?
The required check-out time is 11:00 AM. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Iberostar Heritage Grand Mencey?
Guests can currently expect to pay C$ 217 on average for a night at Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife. Enter your desired travel dates in the form above to find deals starting at C$ 166 per night.
Is there laundry service in Iberostar Heritage Grand Mencey?
Yes, you can take care of all your laundry needs with the on-premise services at Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife.
How many operators does momondo search for hotels in Santa Cruz de Tenerife?
As of April 2025, there are 1,121 operators available to choose from for hotels in Santa Cruz de Tenerife.
When did momondo last update prices for hotels in Santa Cruz de Tenerife?
Prices for hotels in Santa Cruz de Tenerife refresh daily.
Places of interest near Iberostar Heritage Grand Mencey
Attractions in Santa Cruz de Tenerife, Spain curated by momondo
Iberostar Heritage Grand Mencey location: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife