Nairobi Serena Hotel
5-star Hotel with Outdoor pool
Kenyatta Avenue, Po Box 46302, Nairobi
+254 202 822 000based on 317 reviews
per night
About Nairobi Serena Hotel, Nairobi
Nairobi Serena Hotel photos
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Playground
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled Access
- Elevator
- Upper floors accessible by elevator
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The rooms has been renovated. (in 1 review)
- The renovated Nairobi Serena is amazing! (in 4 reviews)
- Staff was so friendly but a little bit too much hovering (in 1 review)
Cons -
- It was raining and water was pouring through the roof (in 1 review)
- Aircon did not work properly. (in 1 review)
- The Serena Hotel is like being at home. (in 2 reviews)
Nairobi Serena Hotel room booking info
Check in/Check out
Check in anytime after 12:00 PM, check out anytime before 10:00 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Nairobi Serena Hotel from Nairobi Wilson?
If you're looking to go directly from Nairobi Wilson to Nairobi Serena Hotel, expect a 7min drive as they are around 3.8 km apart.
What is the best way to get to Nairobi Serena Hotel from Nairobi Wilson?
Nairobi Serena Hotel has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Nairobi Wilson to the hotel, but also around Nairobi during your stay may be renting a car. Car rentals in Nairobi are on average C$ 51/day. A very popular option for travellers staying at Nairobi Serena Hotel would be to take a taxi or ridesharing service from Nairobi Wilson directly to the hotel.
Are there food options at Nairobi Serena Hotel?
Yes, Nairobi Serena Hotel does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Nairobi for those looking for something different. One of the easiest dining options for Nairobi guests staying in Nairobi Serena Hotel is to get room service, which is available to all hotel guests.
Does Nairobi Serena Hotel have a pool?
Yes, Nairobi Serena Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Nairobi Serena Hotel to Nairobi city centre?
Nairobi Serena Hotel is 1.0 km away from the city centre of Nairobi, where you can find interesting sights such as Kenya National Theatre.
What is the phone number for Nairobi Serena Hotel?
If you have questions about Nairobi Serena Hotel or your reservation, please call the front desk directly at +254 202 822 000.
Does Nairobi Serena Hotel have Wi-Fi available?
Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Nairobi Serena Hotel?
Yes. If you are looking for a hotel with a fitness centre on-site, Nairobi Serena Hotel is a great place to stay.
What time is check-out for Nairobi Serena Hotel?
You can plan to arrive after 12:00 PM for checking in. Check-out time is 10:00 AM. We advise notifying the front desk of any requests as early as possible.
How much is a room at Nairobi Serena Hotel?
The average price for a night at Nairobi Serena Hotel found recently is C$ 348 and can go as low as C$ 243/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Nairobi Serena Hotel?
Laundry services are available at Nairobi Serena Hotel. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
What is the distance from Nairobi Serena Hotel, Nairobi to Kenya National Theatre?
Kenya National Theatre is within walking distance (1.0 km) from Nairobi Serena Hotel, Nairobi.
How many operators does momondo search for hotels in Nairobi?
As of April 2025, there are 8,436 operators available to choose from for hotels in Nairobi.
When did momondo last update prices for hotels in Nairobi?
Prices for hotels in Nairobi are refreshed on a daily basis.
Places of interest near Nairobi Serena Hotel
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Nairobi Serena Hotel location: Kenyatta Avenue, Po Box 46302, Nairobi