Shangri-La Kuala Lumpur
5-star Hotel with Outdoor pool
11 Jalan Sultan Ismail, Kuala Lumpur 50250
+60 320 322 388based on 3,744 reviews
per night
About Shangri-La Kuala Lumpur, Kuala Lumpur
Shangri-La Kuala Lumpur photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Shoeshine
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Window
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (free)
- Airport shuttle
- Valet parking
Kitchen
- Electric kettle
- Kitchen
- Tea/coffee maker
- Coffee machine
- Dining area
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Guest accommodation is disinfected between stays
- Safe
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Outdoor
- Garden
Fitness
- Fitness centre
Reviews
Pros +
- Excellent service and hospitality. (in 147 reviews)
- Perfect room with friendly staff. (in 183 reviews)
- Excellent breakfast and nice pool area (in 53 reviews)
Cons -
- Spa department was also surpricingly ok. (in 8 reviews)
- We booked 2 club rooms. (in 87 reviews)
- Nothing I didn't like (in 26 reviews)
Shangri-La Kuala Lumpur room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Shangri-La Kuala Lumpur compare to other 5-star hotels in Kuala Lumpur?
In Kuala Lumpur, 5-star hotels have average nightly rates of C$ 195. Shangri-La Kuala Lumpur is C$ 34 cheaper than the city average at just C$ 161/night.
How far is Shangri-La Kuala Lumpur from Kuala Lumpur Subang?
The drive from Kuala Lumpur Subang to Shangri-La Kuala Lumpur will take you about 31min depending on traffic, with a distance of 17.0 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Shangri-La Kuala Lumpur from Kuala Lumpur Subang?
If you intend on renting a car to travel from Kuala Lumpur Subang to the hotel, you will have peace of mind knowing that Shangri-La Kuala Lumpur offers parking on site. Car rentals in the area typically go for C$ 27/day for a base model rental. If you’re looking for a simple travel option from Kuala Lumpur Subang to Shangri-La Kuala Lumpur, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Shangri-La Kuala Lumpur?
There is a restaurant at Shangri-La Kuala Lumpur that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +60 320 322 388 for kitchen hours. One of the easiest dining options for Kuala Lumpur guests staying in Shangri-La Kuala Lumpur is to get room service, which is available to all hotel guests.
Does Shangri-La Kuala Lumpur have a pool?
Yes. Many momondo users travelling to Kuala Lumpur specifically look for hotels with a pool. Shangri-La Kuala Lumpur may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Shangri-La Kuala Lumpur to Kuala Lumpur city centre?
2.6 km separate the front steps of Shangri-La Kuala Lumpur and the city centre of Kuala Lumpur, where you can keep busy with restaurants, shopping and of course Berjaya Times Square, a very popular landmark in Kuala Lumpur.
What is the phone number for Shangri-La Kuala Lumpur?
If you have questions about Shangri-La Kuala Lumpur or your reservation, please call the front desk directly at +60 320 322 388.
Does Shangri-La Kuala Lumpur have Wi-Fi available?
Yes, Shangri-La Kuala Lumpur has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Shangri-La Kuala Lumpur?
There is a fitness centre available to Shangri-La Kuala Lumpur guests.
What time is check-out for Shangri-La Kuala Lumpur?
Shangri-La Kuala Lumpur check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.
How much is a room at Shangri-La Kuala Lumpur?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Shangri-La Kuala Lumpur, Kuala Lumpur is C$ 186, but you may find great deals as low as C$ 153. You can find rates for your trip in the form above.
Is there laundry service in Shangri-La Kuala Lumpur?
The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.
What is the distance from Shangri-La Kuala Lumpur, Kuala Lumpur to Berjaya Times Square?
The distance from Shangri-La Kuala Lumpur to Berjaya Times Square, Kuala Lumpur is about 1.4 km.
Is Petronas Towers, Kuala Lumpur close to Shangri-La Kuala Lumpur?
Petronas Towers is another popular destination for travelers going to Kuala Lumpur. The estimated distance is about 0.7 km from Shangri-La Kuala Lumpur, in case you want to visit.
How many operators does momondo search for hotels in Kuala Lumpur?
There are 9,083 operators available for hotels in Kuala Lumpur as of April 2025.
When did momondo last update prices for hotels in Kuala Lumpur?
Prices for hotels in Kuala Lumpur are updated daily.
Places of interest near Shangri-La Kuala Lumpur
Attractions in Kuala Lumpur, Malaysia curated by momondo
Shangri-La Kuala Lumpur location: 11 Jalan Sultan Ismail, Kuala Lumpur 50250