Kigali Serena Hotel
5-star Hotel with Outdoor pool
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250
+250 252 597 100based on 353 reviews
per night
About Kigali Serena Hotel, Kigali
Kigali Serena Hotel photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Adapter
- Trash cans
General
- Hardwood or parquet floors
- Pool view
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- City view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Pool and spa
- Hot tub
- Outdoor pool
- Private pool
- Spa and wellness centre
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled Access
- Elevator
- Allergy-free room
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Things to do
- Gift shop
- Golf
- Evening entertainment
- Beauty salon
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
- The food is delicious. (in 6 reviews)
- room service and housekeeping very responsive (in 14 reviews)
Cons -
- "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
- The restaurant is in dire need of help. (in 1 review)
- "Taxi out too expensive, ar least double what was actually paid" (in 1 review)
Kigali Serena Hotel room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Kigali Serena Hotel compare to other 5-star hotels in Kigali?
Kigali Serena Hotel is C$ 143 cheaper than the average 5-star hotel in Kigali. You can usually find a nightly rate of C$ 207 when staying at Kigali Serena Hotel.
How far is Kigali Serena Hotel from Kigali Intl?
There are 8.1 km between Kigali Intl and Kigali Serena Hotel. The drive to and from the airport should be about 15min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Kigali Serena Hotel from Kigali Intl?
Kigali Serena Hotel has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Kigali Intl to the hotel, but also around Kigali during your stay may be renting a car. Car rentals in Kigali are on average C$ 65/day. A very popular option for travellers staying at Kigali Serena Hotel would be to take a taxi or ridesharing service from Kigali Intl directly to the hotel.
Are there food options at Kigali Serena Hotel?
There is a restaurant at Kigali Serena Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +250 252 597 100 for kitchen hours. One of the easiest dining options for Kigali guests staying in Kigali Serena Hotel is to get room service, which is available to all hotel guests.
Does Kigali Serena Hotel have a pool?
Yes. Many momondo users travelling to Kigali specifically look for hotels with a pool. Kigali Serena Hotel may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Kigali Serena Hotel?
If you have questions about Kigali Serena Hotel or your reservation, please call the front desk directly at +250 252 597 100.
Does Kigali Serena Hotel have Wi-Fi available?
Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Kigali Serena Hotel?
Kigali Serena Hotel has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Kigali Serena Hotel?
The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Kigali Serena Hotel?
The cheapest deals found start from only C$ 207 per night. The average rate for rooms at Kigali Serena Hotel is currently around C$ 458/night. Enter your dates in the form above to see more.
Is there laundry service in Kigali Serena Hotel?
Laundry services are available at Kigali Serena Hotel. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Kigali?
There are 1,573 operators available for hotels in Kigali as of April 2025.
When did momondo last update prices for hotels in Kigali?
Prices for hotels in Kigali are updated daily.
Places of interest near Kigali Serena Hotel
Attractions in Kigali, Rwanda curated by momondo
Kigali Serena Hotel location: 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250