Kampala Serena Hotel
5-star Hotel with Outdoor pool
P.O Box 7814, Kintu Road Kampala, Kampala
+256 414 309 000based on 243 reviews
per night
About Kampala Serena Hotel, Kampala
Kampala Serena Hotel photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
General
- Executive lounge access
- Family rooms
- Garden view
- Inner courtyard view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled Access
- Elevator
- Accessible by elevator
- Allergy-free room
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower cap
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Complimentary breakfast
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Things to do
- Gift shop
- Golf
- Beauty salon
Workspace
- Fax/photocopying
- Desk
Fitness
- Aerobics
- Fitness centre
Health and safety
- Daily housekeeping
Reviews
Pros +
- Mist and pool bar service was excellent (in 3 reviews)
- "Super friendly staff, in-house PCR testing (wow!" (in 27 reviews)
- Nothing beats Serena hospitality! (in 2 reviews)
Cons -
- Old but well maintained property. (in 2 reviews)
- "Nothing much , no variety of foods." (in 3 reviews)
Kampala Serena Hotel room booking info
Check in/Check out
Check in anytime after 12:00 PM, check out anytime before 10:00 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Kampala Serena Hotel from Entebbe?
Kampala Serena Hotel is 34.7 km away from Entebbe. You can typically expect your drive time from Kampala Serena Hotel to Entebbe to be 1h 4min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Kampala Serena Hotel from Entebbe?
Another more common option is to just take a taxi or rideshare service from the airport to Kampala Serena Hotel. The nearest airport to the hotel is Entebbe.
Are there food options at Kampala Serena Hotel?
There is a restaurant at Kampala Serena Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +256 414 309 000 for kitchen hours. Guests staying at Kampala Serena Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Kampala Serena Hotel have a pool?
Yes, Kampala Serena Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Kampala Serena Hotel?
For assistance from an employee at Kampala Serena Hotel please call +256 414 309 000.
Does Kampala Serena Hotel have Wi-Fi available?
Yes, Kampala Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Kampala Serena Hotel?
Yes, there is a gym available to guests of Kampala Serena Hotel. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Kampala Serena Hotel?
You can plan to arrive after 12:00 PM for checking in. Check-out time is 10:00 AM. We advise notifying the front desk of any requests as early as possible.
How much is a room at Kampala Serena Hotel?
C$ 322/night is a good average price right now, and some users have even reported deals that start from only C$ 262/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Kampala Serena Hotel?
Laundry services are available at Kampala Serena Hotel. Contact the property reception for additional information. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Kampala?
As of April 2025, there are 2,704 operators available to choose from for hotels in Kampala.
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Prices for hotels in Kampala were last updated today.
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Kampala Serena Hotel location: P.O Box 7814, Kintu Road Kampala, Kampala