Lake Kivu Serena Hotel

4-star Hotel with Outdoor pool

4 stars
8.4
Very good
based on 228 reviews
228 verified ratings
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi
+250 788 200 430
Tue 27/10
-
Wed 28/10
2 guests, 1 room
Deals from
C$ 207
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
C$ 207
Superior Room
C$ 285
Standard Room
C$ 312
13 more Lake Kivu Serena Hotel deals
13 more Lake Kivu Serena Hotel deals
Pool
Lobby
Restaurant
Pool
Other
Restaurant
Restaurant
Restaurant
Bedroom
Other
Other
Pool
Building
Bedroom
Other
Other
Other
Bedroom
Conference room
Bedroom
Other
Restaurant
Other
Balcony
Other
Other
Living room
Other
Other
About
Rooms
Amenities
Reviews
Location

About Lake Kivu Serena Hotel, Gisenyi

Cleanliness
9.3
Location
10.0
Staff
10.0
Value for money
10.0
Overall
9.6
Set on a private stretch of palm-lined lakeshore in Gisenyi, overlooking Africas sixth-largest lake with the Virunga Volcanoes as a dramatic backdrop, our resort blends tropical charm with modern comfort, offering a unique gateway to Rwandas Great Lakes region.With 66 stylish rooms and suites, guests enjoy spacious accommodation surrounded by manicured gardens and swaying palm trees. Leisure highlights include a spectacular swimming pool, water sports on the lake and a private beach reserved exclusively for hotel guests. Dining is a highlight, with lakefront meals at Kiyaga Restaurant and evening sundowners at Ziwani Caf.Renowned for warm hospitality and personalised service, Lake Kivu Serena Hotel is also one of Rwandas premier venues for weddings, corporate retreats and social gatherings, featuring a modern conference centre and scenic outdoor spaces. Whether for a weekend escape or an extended holiday, it is the perfect lakeside retreat.

Lake Kivu Serena Hotel room price & deals

Tue 27/10
-
Wed 28/10
Queen room
2 queen beds
C$ 207
nightly with fees
2 queen beds
C$ 300
nightly with fees
2 queen beds
C$ 315
nightly with fees
Standard Room
bed type unknown
C$ 312
nightly with fees
bed type unknown
C$ 381
nightly with fees
Superior Room
bed type unknown
C$ 285
nightly with fees
bed type unknown
C$ 331
nightly with fees
bed type unknown
C$ 346
nightly with fees
Double room
1 queen bed
C$ 313
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Hotel Amenities & Facilities

  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Flat-screen TV
  • Meeting/Banquet facilities

Services and conveniences

  • Conference rooms
  • Business centre
  • Express check-out
  • Flexible event space
  • Bottle of water
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Dining

  • Bar/Lounge
  • Minibar
  • Refrigerator
  • Microwave

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Air-conditioned

Pool and spa

  • Spa
  • Outdoor pool

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Designated smoking area

Bathroom

  • Hairdryer
  • Shower

Family friendly

  • Cribs available
  • Babysitting/child services (surcharge)

Media and entertainment

  • Flat-screen TV

Outdoor

  • Garden

Laundry

  • Laundry facilities

Things to do

  • Gift shop

General

  • Beachfront

Fitness

  • Fitness centre

Lake Kivu Serena Hotel Reviews

8.4
Very good228 verified ratings
8.2Families
8.5Friends
8.4Couples
8.4Solo
Pros +
  • A sauna/steam bath is a good addition. (in 1 review)
  • Friendly staff . (in 8 reviews)
  • Location and the decor very clean (in 8 reviews)
Cons -
  • "Toilets are not Islamic friendly, there are no water shut off for cleaning." (in 1 review)

Lake Kivu Serena Hotel room booking info

Value for money

10.0

Location rating

10.0

Distance to downtown

1.4 km

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Lake Kivu Serena Hotel compare to other 4-star hotels in Gisenyi?

    Lake Kivu Serena Hotel is typically below the average price of 4 star hotels in Gisenyi. On average, you can expect to pay C$ 393 per night in Gisenyi. Lake Kivu Serena Hotel typically costs C$ 362 per night, which is C$ 31 cheaper than the Gisenyi average.

  • Is Lake Kivu Serena Hotel pet-friendly?

    Customers of Lake Kivu Serena Hotel are welcome to bring their dogs with them during their stay.

  • Are there food options at Lake Kivu Serena Hotel?

    One of the easiest dining options for Gisenyi guests staying in Lake Kivu Serena Hotel is to get room service, which is available to all hotel guests.

  • Does Lake Kivu Serena Hotel have a pool?

    Yes. Many momondo users travelling to Gisenyi specifically look for hotels with a pool. Lake Kivu Serena Hotel may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Lake Kivu Serena Hotel?

    For assistance from an employee at Lake Kivu Serena Hotel please call +250 788 200 430.

  • Does Lake Kivu Serena Hotel have Wi-Fi available?

    Yes, Lake Kivu Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Lake Kivu Serena Hotel?

    Yes, there is a gym available to guests of Lake Kivu Serena Hotel. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Lake Kivu Serena Hotel?

    You can plan to arrive after 2:00 PM for checking in. Check-out time is 11:30 AM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Lake Kivu Serena Hotel?

    The cheapest deals found start from only C$ 362 per night. The average rate for rooms at Lake Kivu Serena Hotel is currently around C$ 401/night. Enter your dates in the form above to see more.

  • How many operators does momondo search for hotels in Gisenyi?

    There are 102 operators available for hotels in Gisenyi as of October 2026.

  • When did momondo last update prices for hotels in Gisenyi?

    Prices for hotels in Gisenyi refresh daily.

momondo’s favorite Gisenyi hotels

Gorillas Lake Kivu Hotel

Avenue de la Cooperation, Gisenyi

6.8
3 stars

C$ 165

Inzu Lodge

Gisenyi

8.6

C$ 54

Save money when you book hotels with momondo

Best deals on hotels

Best deals on hotels

See deals from 3M+ hotels and accommodations in one place.

Free cancellation

Free cancellation

Use our filter to find stays with free cancellation.

Millions of reviews

Millions of reviews

Check ratings based on millions of real guest reviews.

Price Alerts

Price Alerts

Not ready to book? to track prices.
Search hotel deals

An easier way to manage your Gisenyi trip

We make it super easy to schedule, organize and travel with friends or family. Trips is free — and available to use no matter where you book.
Start using Trips
Find my bookings

Get notified when prices go down

Daily price changes in your inbox - only with Price Alerts.
2 guests, 1 room
Tue 27/10
Wed 28/10
By creating a price alert you accept our terms of use and privacy policy.

Find better results for your stay in Gisenyi

Popular cities in Rwanda

Hotels in Kigalifrom C$ 153