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Lake Kivu Serena Hotel

4-star Hotel with Fitness centre

4 stars

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi

+250 252 541 111
8.7
Very good

223 verified ratings

C$ 258
Rate

rate per night

Room type
Provider
Nightly total
Superior Room
C$ 258
Standard Room
C$ 301
Double room
C$ 310

About Lake Kivu Serena Hotel, Gisenyi

Cleanliness
9.0
Comfort
9.1
Location
9.5
Services
8.7
Staff
9.2
Value for money
8.2
Lake Kivu Serena Hotel celebrates the shores of this African Great Lake as a destination of astonishing beauty, where pristine beaches and the sparkling waters of Africas sixth largest lake come together in breathtaking fashion. Your arrival is greeted by a bright, open-plan lobby giving way to a private stretch of beach reserved exclusively for hotel guests. We welcome you to experience unparalleled warmth, hospitality and relaxation at our tropically inspired hotel in Gisenyi, Rwanda.With guest accommodations, restaurants and a spectacular swimming pool nestled among palm trees and manicured grounds and gardens, our privileged waterfront enclave provides all the amenities you would expect from a resort considered by many to be one of Rwandas best.Boasting gracious, personalised hospitality and abundant recreational activities on land and water, this 66-room getaway is the perfect choice for an extended holiday or weekend escape. Guests may choose from a selection of beautifully appointed rooms and suites and savour exceptional dining highlighted by the lakefront Kiyaga Restaurant and evening sundowners on the beach at Ziwani Caf. A modern conference centre and outdoor event venues overlooking the lake set us among the areas premier hotels for corporate and social gatherings.

Lake Kivu Serena Hotel photos

Rooms

Tue 11/11
Wed 12/11
Standard Room
bed type unknown
C$ 301
nightly with fees
bed type unknown
C$ 311
nightly with fees
bed type unknown
C$ 316
nightly with fees
Superior Room
bed type unknown
C$ 258
nightly with fees
bed type unknown
C$ 261
nightly with fees
bed type unknown
C$ 413
nightly with fees
Double room
bed type unknown
C$ 310
nightly with fees
Queen room
2 queen beds
C$ 337
nightly with fees
Deluxe room
bed type unknown
C$ 470
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Fitness centre
  • Bar/Lounge
  • Room service
  • Business centre
  • Flat-screen TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Pets allowed on request. Charges may apply.
  • Laundry facilities

Services and conveniences

  • Conference rooms
  • Room service
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • 24hr front desk

Dining

  • Bar/Lounge
  • Microwave
  • Minibar
  • Refrigerator

Basics

  • Internet
  • Air-conditioned

Parking and transportation

  • Airport shuttle

Media and entertainment

  • Flat-screen TV

Accessibility and suitability

  • Pets allowed on request. Charges may apply.

Bathroom

  • Hairdryer

Outdoor

  • Garden

Laundry

  • Laundry facilities

Things to do

  • Gift shop

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Reviews

8.7
Very good223 verified ratings
Pros +
  • A sauna/steam bath is a good addition. (in 1 review)
  • Friendly staff . (in 8 reviews)
  • Location and the decor very clean (in 8 reviews)
Cons -
  • "Toilets are not Islamic friendly, there are no water shut off for cleaning." (in 1 review)

Lake Kivu Serena Hotel room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • Is Lake Kivu Serena Hotel pet-friendly?

    Customers of Lake Kivu Serena Hotel are welcome to bring their dogs with them during their stay.

  • Are there food options at Lake Kivu Serena Hotel?

    One of the easiest dining options for Gisenyi guests staying in Lake Kivu Serena Hotel is to get room service, which is available to all hotel guests.

  • Does Lake Kivu Serena Hotel have a pool?

    Judging by our data, Lake Kivu Serena Hotel does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. It would be best to call Lake Kivu Serena Hotel at +250 252 541 111.

  • What is the phone number for Lake Kivu Serena Hotel?

    For assistance from an employee at Lake Kivu Serena Hotel please call +250 252 541 111.

  • Is there a gym or fitness centre available to guests at Lake Kivu Serena Hotel?

    Yes, there is a gym available to guests of Lake Kivu Serena Hotel. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Lake Kivu Serena Hotel?

    You can plan to arrive after 2:00 PM for checking in. Check-out time is 11:30 AM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Lake Kivu Serena Hotel?

    The cheapest deals found start from only C$ 242 per night. The average rate for rooms at Lake Kivu Serena Hotel is currently around C$ 291/night. Enter your dates in the form above to see more.

  • How many operators does momondo search for hotels in Gisenyi?

  • When did momondo last update prices for hotels in Gisenyi?

    Prices for hotels in Gisenyi refresh daily.

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